Question about Kenmore Elite HE4 Electric Dryer

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110.67832794 dryer will not heat

I have a similar problem as agsjcjj (12/22/08 post). I checked the breaker, as well as the voltage at the terminal block where the dryer plug connects. It has 240V.
We had an electrical storm a few days ago, and the heat has not worked since, but the drum turns and the blower works. I checked the heater element for continuity, and it's fine. The two sensors on the heater pipe are continuous (not short circuited).

What else can I check and how?
Thanks.

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Check the thermal fuse. No continuity means a bad fuse. Part costs around 10 bucks no more.

Posted on Jun 30, 2009

  • Gilbert Martinez Jun 30, 2009

    Check the thermal fuse. No continuity means a bad fuse. Part costs around 10 bucks no more.

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My dryer will not heat. was working fine but i moved and had to rewire a new cord on then when complete it will turn on but no heat. Is there a chance the thermal fuse needs replaced?


Verify your voltage at the wall receptacle before assuming you have a dryer problem. You should be reading 220-240VAC across the two HOT (left and right) terminals. If the voltage is not correct, you may have a breaker tripped somewhere. Most homes utilize a single dedicated 220VAC breaker for the dryer circuit. However, some older homes, may use two 120VAC breakers. So, if you are missing half your voltage, you may have a breaker tripped, or a bad receptacle.<br /> <br /> If the voltage IS correct, you may not have your power cord installed correctly. Since you mentioned you changed the power cord, you may want to go back and verify how you have it installed. The following link explains how to properly install an appliance cord to your dryer:<br /> <br /> <a href="http://www.fixya.com/support/r3575913-installing_a_220_vac_appliance_cord">http://www.fixya.com/support/r3575913-installing_a_220_vac_appliance_cord</a><br /> <br /> <br /> Make sure you have the wires correctly terminated at the terminal block in the back of the dryer.<br /> <br /> <br /> If the power cord is installed correctly, and the voltage at the receptacle is correct, UNPLUG the dryer and check the continuity of the power cord. Perform a resistance check from end to end to ensure the cord isn't broken.<br /> <br /> NOTE: The reason a dryer will still run with half the input voltage, but won't heat, is because the drive motor only uses 110-120VAC to run. This voltage is tapped off the source voltage. The heating circuits, however, require the full 220 service to work.<br /> <br /> If you have any questions about these procedues, please post back with your MODEL NUMBER and let me know. I hope you find this helpful.

Aug 24, 2010 | Whirlpool Dryers

1 Answer

My friend has dryer #LER4634JQ1,has had problems with power to the home,electician states one side of electric panel not getting current.Dryer has power,tumbles but won't heat,heating element tested OK....


Yes, an electric dryer requires 220VAC in order to heat.

I would recommend you begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). IMPORTANT: If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good at the terminal block with the dryer plugged in, you have an internal electrical problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord. Replacement power cords can be purchased at any hardware store for about $20.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, which is tapped off the input voltage. The heating circuits require the full 220-240VAC in order to work. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer will run, but won't heat.

Perform these steps and post back and let me know if you need further assistance. I hope this helps you.

Mar 11, 2010 | Whirlpool LER4634J Electric Dryer

1 Answer

Tumbles but does not heat - instructions to R and R heating element


Have you confirmed the heating element is bad, or are you assuming? There's more to the dryer heating circuits that can cause a no heat problem besides the heating element.

If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

http://www.fixya.com/support/r3576548-dryer_runs_but_does_not_heat

First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts (if required) can be found at the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average cost of these components varies, so shop and compare.

Now...if you have determined the heating element is defintely bad, and this is a Kenmore Elite as the one you posted this question under, the following link explains how to access the heating element and replace it: http://www.fixya.com/support/r3677025-elite_duet_dryer_heating_element If you need further assistance, please post back with your complete model number (located on a nameplate around the door opening) and let me know. I hope you find this information helpful.

Jan 06, 2010 | Kenmore 84832 Electric Dryer

1 Answer

Not heating


If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

http://www.fixya.com/support/r3576548-dryer_runs_but_does_not_heat

First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine where the heating circuits are on a Whirlpool dryer is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts (if required) can be found at the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average cost of these components varies, so shop and compare.

If you need further assistance, please post back with your complete model number (located on a nameplate around the door opening) and let me know. I hope you find this information helpful.

Dec 28, 2009 | Dryers

1 Answer

Dryer will run but want heat up


If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

http://www.fixya.com/support/r3576548-dryer_runs_but_does_not_heat

First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts (if required) can be found at the following websites:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The average cost of these components varies, so shop and compare.

If you need further assistance, please post back with your complete model number (located on a nameplate around the door opening) and let me know. I hope you find this information helpful.

Dec 24, 2009 | Kenmore 62602 Electric Dryer

1 Answer

My whirlpool dryer (Duet) will not heat. What


If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

http://www.fixya.com/support/r3576548-dryer_runs_but_does_not_heat


First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts can be found at appliancepartspros.com, searspartsdirect.com, pcappliancerepair.com, or repairclinic.com. The average cost of these components varies, so shop and compare.

If you need further assistance, please post back and let me know. I hope you find this information helpful.

Dec 23, 2009 | Whirlpool GEW9250 Electric Dryer

2 Answers

Kenmore 70 series dryer produced a burning smell and now generates no heat but turns as usual


I'm assuming you are referring to an ELECTRIC dryer. If this is a GAS dryer, please post back and let me know.

If your dryer runs, but does not heat, the following link explains how to troubleshoot an ELECTRIC dryer with a no heat problem:

http://www.fixya.com/support/r3576548-dryer_runs_but_does_not_heat


First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

NOTE: If the wires at the terminal block are not color coded, the outer two wires (left and right) are the hot leads. The center conductor is neutral or ground.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer may exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the dryer on the right hand, or under the dryer drum on the right hand side. Usually, an easy way to determine is by the location of the lint screen filter. If the filter is on top of the dryer, the heating circuits are in the back of the dryer. If the lint screen is in the door, the heating circuits are located under the dryer drum.

The Heating Element is located inside a heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals.

If either the TCO or Hi-Limit Thermostat are determined to be bad, replace BOTH components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace.

Replacement parts can be found at appliancepartspros.com, searspartsdirect.com, pcappliancerepair.com, or repairclinic.com. The average cost of these components varies, so shop and compare.

If you have any questions, please post back with your complete model number (usually located on a nameplate around the door opening) so that I may be able to provide you with better assistance. I hope you find this information helpful.

Dec 23, 2009 | Dryers

2 Answers

My Kenmore dryer (C60922) runs but has no heat. We've checked the breaker and it is fine. Any ideas on how to fix? Can we fix ourselves?


The following link explains how to troubleshoot a dryer no heat problem:

http://www.fixya.com/support/r630242-dryer_runs_but_not_heat

First, begin by unplugging the dryer and verifying the voltage at the wall receptacle. You should read 220-240VAC across the two Hot terminals (left and right slots). If the voltage is incorrect, check to make sure you don't have a breaker tripped. Some homes use 2 separate 120VAC breakers to provide power to the receptacle vice using one 240VAC breaker.

If the voltage IS correct, leave the dryer unplugged and remove the cover plate on the terminal block in the back of the dryer (this is where the power cord is installed). Plug the dryer back in and take a voltage reading across the two hot (RED and BLACK) wires at the terminal block. You should read 220-240VAC. If the voltage is good, you have an internal heating problem. If the voltage is bad at the terminal block, but good at the receptacle, you have a bad power cord.

The reason a dryer will still run if the input voltage is incorrect, is because the drive motor only uses a portion of the 220 service. The motor runs off 110-120VAC, while the heating circuits require 220-240VAC. So, if you are missing 1/2 your input voltage due to a tripped breaker or bad power cord, your dryer will exhibit these symptoms.

If you determine the problem to be internal, the heating circuits will either be located in the rear of the washer on the right hand, or under the dryer drum on the right hand side. I would need a model number from you to be more accurate. All Kenmore dryers are not contructed the same. The Heating Element is located inside the heater box. The Thermal Cut-Out (TCO) will be located on the outside of the heater box on the end opposite the heating element terminals. The Hi-Limit Thermostat will be located adjacent to the heating element terminals. If either the TCO or Hi-Limit Thermostat are determined to be bad, replace both components at the same time. That is why these components are commonly sold as a set. Failure to do so may result in premature failure of any parts you replace. All these parts can be found at appliancepartspros.com, searspartsdirect.com, pcappliancerepair.com, or repairclinic.com.

If you have any questions, please let me know. I hope you find this information helpful.

NOTE: The model number you posted, I believe is a Canadian model number. If you reside in Canada, verify if these websites will ship to you.

Aug 10, 2009 | Dryers

3 Answers

Dryer works but does not heat


On the back, there may be a red push button to reset. where the dryer has overheated. If the heating element is only heating on a soft dry, wollens, etc, the element needs replacing. Keep checking your lint filter after every dr, to prevent a reset situation. Hope it helps, Regards Dave.

Jul 15, 2009 | Whirlpool LER4634J Electric Dryer

1 Answer

The dryer works but does not heat up.  The dryer will tumble but there is no heat coming on.


If the dryer runs, but does not heat, the first thing you need to check is the wall receptacle for the proper input voltage. A reading across the two hot leads (left and right slots) should read 220-240 VAC. If this reading is incorrect, check your breaker panel. Some homes have the dryer circuit on two breakers, vice one single 220 breaker. If the voltage at the receptacle is good, unplug the dryer and remove the cover on the terminal block in the back of the dryer. Plug the dryer back in and take the same voltage check at terminal block across the RED and BLACK wires. You should see 220-240 VAC if good. If the voltage is bad at the terminal block, but good at the wall receptacle, you have a bad power cord. If the voltage is good at the terminal block, then the problem is internal to the dryer.

NOTE: The reason a dryer will still run if the input voltage is incorrect is because the dryer drive motor only uses 110-120 VAC, while the heating circuits require the full 220 service. So, if you are missing a portion of your input voltage, the dryer may exhibit the symptoms you have.

If your problem is with the dryer heating circuits, the following link explains what to look for and how to troubleshoot:

http://www.fixya.com/support/r630242-dryer_runs_but_not_heat

Pay particular attention to the paragraph that discusses proper ventilation. The number one cause of dryer heat related problems are caused by poorly installed, kinked, or clogged dryer ventilation. If you have any questions, please let me know. I hope you find this information helpful.

Jul 11, 2009 | Dryers

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