Question about HP Pavilion MX70 17" CRT Monitor

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My color monitor (hp pavilion mx70) is having graphics problems

Im using xp pro sp2. my graphic options are only
4 bit (16 collor) and 640 x 480.

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  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Sounds like your missing the video drivers from your graphics card in your computer. What video card do you have in your computer?

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  • 76 Answers

Need to download correct graphics drivers and then you will be able to change the options. If you already have up to date drivers then you need to Right Click on desktop and select properties and then click on the Settings Tab and change it from 16 color to Highest (32 bit). Oh, go to manufacturers web site to download drivers.

Posted on Jul 05, 2009

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Posted on Jan 02, 2017

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Monitor result change 16 colors


One of your applications are changing your color scheme to 16-bit because it isn't compatible with your OS or graphics card. Try reinstalling your drivers, then disabling programs one by one when the problem occurs. For example, games that used to run on windows XP or older tended to change the color scheme and resize the monitor to 480p.

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First of all you can check the computer by connecting another monitor to it to see if the problem goes away...if so then the problem would be in the monitor. If not , then I would try to change the video grafics card in the computer(assuming you don't have built in video). If you have built in video on the mother board then you will either need to replace the motherboard or disable the onboard video and install a video card

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Video Attribute Properties Video graphics PCI local bus Controller Intel 810E (on motherboard) Video memory 11 MB shared memory, integrated graphics, not upgradable Feature connector (game/joystick) Yes Resolutions: 640 x 480: 16/256/32K/64K/16.7M colors

800 x 600: 16/256/32K/64K colors

1024 x 768: 16/256/32K/64K colors

1280 x 1024: 256 colors s.gif

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1 Answer

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You will not have the Transparency option if you have a Basic and High Contrast Theme instead of a Aero Theme.

Aero Requirements to be Enabled in Windows 7:
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I can only get 480 x 640 resolution and 4 bit colors and all the graphics are fuzzy


It appears the graphics card driver has not been installed. Check the device Manager and if you get a yellow ? against the Display Adapter then you need to install the graphic driver.
If your computer is a Compaq or HP then you need to download the drivers from the Compaq/HP WEB support/download page. Make sure you select your model computer and the XP or Vista Windows version of the drivers you require and install them. Use this link to download the drivers :-
http://h18000.www1.hp.com/cpq-country/cpq_support.html


If your computer is not a Compaq or HP desktop computer and you know the make and model of the graphics card in your computer then go to the graphics manufacturer's WEB site to download the graphics driver.

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If you have tried another monitor and result is the same, then it's a faulty graphics card.
If graphics card is sharing system memory, then you might need to replace ram to get it work again.

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If you do, try rolling back that way. Start>Run>restore <enter> and the restore window will appear. Choose the restore to an earlier time option, and hopefully a choice for 'SP3 installation' will be there. Choose that to roll back... good luck!

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This document pertains to MX50, MX70, MX75 and MX90 CRT monitors.
NOTE: To reset the monitor to factory settings:
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  2. Press and hold the plus (+) button and then
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  4. Release both buttons.

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2 Answers

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The computer in question has two graphics cards in it. A GEForce 8400GS Graphics card and an onboard graphics card. It could be possible you are plugging the monitor cable into the wrong graphics card slot. The onboard graphics card slot may be a different color than the GEForce graphics card slot. Check the back of the computer to see if there is another spot to plug in the monitor.

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