Question about HP Pavilion zx5000 Notebook

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Sound cuts out both through headphone socket and through usb soundcards but when you squeeze the laptop at both sides top and bottom right and left hand sides it sometimes comes back ok. could it be a faulty mainboard? otherwise laptop works fine.

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This is a frquent issue with both the zv5000 and zx5000 series of laptops. The issue is a cold solder joint between the motherboard connector and the sound card which is a sister card or riser card. A technician with good soldering skills can resolder both of the connectors and your issue will be fixed.

Posted on Jun 30, 2009

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