Question about T-Mobile Dash Smartphone
I dropped my dash and it won't start since. I have taken both the battery and sim card out, as well as the added micro sd card. None of these helped. I would like to try a 'soft reboot' (?) but I don't know how that is done. Can anyone help with that or suggest another solution?
I just tried it too. It wouldn't work at first, but this is what i did. At first i kept pushing the softkeys first and then the power button, but you have to do them the opposite way.
Push and hold the on button and as soon as you do that, hold down the (-) two softkey menu select buttons (above the home and <- buttons)
it will take you to the black screen that says its going to reconfigure
then you push the green talk button
it'll look like it freezes again, but its really booting up. so leave it alone. mine took 5 minutes to finish. i really didnt think it was going to work again. but YAY! it did..
Posted on Jan 17, 2010
I had this problem, what i did was a master reset.
Turn off your phone.
When you turn it back on hold the two soft keys for 5 sec. The soft keys are the ones you use for contacts and START on the main menu.
Unitl you get a black system screen, press enter and it should take a couple of minutes to do a master reset.
Posted on Dec 17, 2007
Hey i just had the same problem, but go to this link and follow the directions,,THEY REALLY WORKhttp://www.htcwiki.com/page/The+Dash+FAQ?t=anon
Posted on Sep 07, 2008
I just had the exact same problem, and fixed it. take out the sim card and microSD card, and restart without them. It should start all the way now. I then took off the battery cover and inserted the sim card (with the phone still on and battery in place). Then restart again and it should start all the way and load your sim card.
Posted on Dec 09, 2007
This helped me a lot. It's working now. Thank you soo much.
Posted on Oct 04, 2011
Hmm... This isn't working for me for some reason. My phone goes through the Windows green screen, then gets stuck on the white T-Mobile screen. Can't reset it, can't do master reset, nothing....
Posted on Jan 23, 2008
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