Question about Masterbuilt SBMPG3 Veranda Steel Grill

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Our Masterbuilt Veranda Propane Grill barely has any flame.

Even with a new propane tank, our grill is slow to light and then barely has any flame. It might be an okay bun warmer, but that's about all. How can we fix it?

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  • 2,187 Answers

If this occurs on only a few spots of the grill you may want to use a wire brush and scrub all the areas to clean out the holes for the flames.


If this occurs in all of parts of the grill then you may have an issue with the regulator. You may have the regulator stuck.

  1. Turn off the gas at the propane tank
  2. Disconnect the gas line from the tank
  3. Open the grill lid
  4. Turn all control valves to high
  5. Wait for about a minute
  6. Turn all control valves to off
  7. Reconnect the gas line to the tank
  8. SLOWLY turn on the gas at the tank
  9. Light the grill normally
  10. Your grill should now heat normally

Posted on Jun 30, 2009

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2 Answers

We replaced the regulator and the grill still does not have big flame always seem to be on low despite knob adjustment


Turn off propane. Disconnect propane tank from barbecue. Open burner valves for about 20 seconds. Close valves. Reattach propane tank. Slowly open propane tank valve. Turn on burner and ignite

Jul 30, 2014 | KitchenAid Superba KFRS271TSS Stainless...

1 Answer

I purchased a used Masterbuilt veranda gas grill. The gas regulator fits a small propane tank. Is it possible to replace the regulator so it will fit a large sized propane tank?


Yes, it can be converted to accept a 20 Lb LP grill tan. Contact Masterbuilt Customer Service
1.800.489.1581 to obtain the new hose/regulator assembly.

Hope this helped you and Happy Grilling!

Jul 22, 2011 | Masterbuilt SBMPG3 Veranda Steel Grill

1 Answer

Flame not staying lit


This is a common problem with grills purchased after 2001. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

propanetanks2you.com

Tanks2youpropane@gmail.com

Mar 28, 2010 | Thermos Grill2Go Gas Grill 4656110

2 Answers

When I light my grill only one side of the burner has a flame, on all 3 burners. I cleaned everything and even cleaned each hole in the burners. What's next?


This is a common problem with grills purchased after 2001. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

propanetanks2you.com

Tanks2youpropane@gmail.com

Mar 02, 2010 | Grilling

1 Answer

One burner barely lights; others don't light at all.


This is a common problem with grills purchased after 2001 or with a full propane tank with a lot of pressure in it. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

propanetanks2you.com

Tanks2youpropane@gmail.com

Feb 23, 2010 | Weber Genesis Silver B Grill

1 Answer

My propane ank is full, but when I turn it on high, the flame is barely lit. When I change it from high to low and back to high, the flame level never changes.


First disconnect tank. Hook back up and open very slowly. These new valves on tanks have a shut down if you open valve to fast, causing tank valve to think it is leaking, it slows down flow of propane. Always open tank valve slow when turning on grill. If this does not solve problem then regulator is going bad and need to be replaced.

Feb 07, 2010 | Grilling

2 Answers

Is not heating properly , the flame is not as strong as it used to be.


This is a common problem with grills purchased after 2001. There is a new safety feature inside the regulator called a 'surge protector'. If you open your propane bottle valve too quickly or if you try attaching a tank with the tank valve in the 'open' position, the propane wants to 'surge' into the grill.

When the propane surges into the regulator (located on the grill hose) the 'surge protector' (inside the regulator) kicks on. When this happens you will not be able to get your grill lit, and if you do, it will be a small blue flame and the grill will not heat up.

So what to do if you trip the surge protector and can't get your grill to light or heat up?

Shut the tank off and shut the valves on the grill off. Disconnect the tank from the grill hose. When you disconnect the tank from the hose you will hear the excess pressure of propane release. This is an indication that you have re-set the regulator's surge protector.

Now that you have deactivated or reset the surge protector, reconnect the tank. Make sure the valve on the tank and the valves on the grill are in the closed and in the off position. After you reconnect the tank to the hose, SLOWLY open the tank valve (making sure the valves on the grill are in the OFF position).

Since you have slowly opened the valve on the tank, the propane did not surge into the regulator and the surge protector did not activate.

Now open 1 valve on the grill and light it. You should get a nice flame. If your grill has more than one valve, open each following valve in sequential order to extend the flames to the other burners.

Thanks for reading and I hope this helps.

Ben Gaetani

Tanks 2 You Propane

propanetanks2you.com

Tanks2youpropane@gmail.com

Jan 18, 2010 | DCS BGB36BQARN (NG) Stainless All-in-One...

2 Answers

Genesis s310 stainless grill. Does not fully light.


Regulator is not bad, as I stated before new valves are designed to reduce gas flow if valve is opened to fast. This is so if grill catches on fire, the tank will shut itself off, thus propane will stop flowing causing fire to extinguish itself.

Dec 28, 2009 | Weber Genesis E-310 Gas Grill

1 Answer

My Veranda grill sends fire out from under the control know panel. Yikes!


SOUNDS LIKE THE BURNER TUBE MAY HAVE A SPIDER WEB INSIDE IT YOU MAY NEED TO HAVE A LOCAL PROPANE CO.CHECK IT .

Nov 01, 2009 | Masterbuilt SBMPG3 Veranda Steel Grill

3 Answers

Veranda gas grill - won't light or low flame


One of the major problems with propane gas grills, including the Masterbuilt Veranda, is the pressure regulator. They get to where they do not release enough propane. Some, most, have an adjustment screw that will let you correct these problems. I think I replaced my Veranda regulator with another older pressure regulator from an old grill. Makes you crazy if you don't know this.

Mar 08, 2009 | Masterbuilt SBMPG3 Veranda Steel Grill

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