Question about Whirlpool GS5SHAXN Side by Side Refrigerator

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The fridge doesn't cool anything

I have a refridgerator and freezer combo. The freezer side works fine, while fridge side stopped cooling the food. What do I need to do to fix it?

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There is a damper that allows air into the frig side to cool it. There should be a tech sheet in the toe grill with a diagnostic to check the damper operation.
Eric

Posted on Jun 30, 2009

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Hello Jfarrel67,

I understand that you are having a problem with your fridge not cooling. Can you be a little more specific on what it is doing? Is the Fridge side on cooling? Is the freezer keeping food Frozen? Is the compressor running? These are a few of the question we need answered to help you. However I have a few tips that will help you to diagnosis the problem.

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The freezer coils are iced up and that is blocking the sir flow to the fridge.... You have a defrost problem and that is causing the refrigerator to be warm...

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Check to see if the evaporator fan is blowing. Sometimes removing the back panel to expose the fan and hand turning it can make it come back on. If this doesn't work then the fan is bad. Also make sure that there is good circulation to the fridge side. Food can sometimes block air flow.

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you could find ice behind the back panel - worth a check. however the problem is probably ice in the return vent from fridge to freezer and the only way to cure is to switch off and leave for a day with doors open. if im right and you try this, if it re-occurs you may have a problem with the defrost system

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