The remote has new batteries and I did the Samsung reset protocol. No change. The remote - one touch makes the TV go to full volume and no function can be had. No on/off, no channel or volume up or down.
That being a universal remote as i was reading means they have to be paired .
turn tv off .
go into program mode , hit sumpin on remote till it turns on your tv . hit save .
its something like that always but for your remote i don't find the exact instructions.
maybe if you give us the remote model number. we can find it.
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