Re: I can't figure out how to load the paper into the...
Well depending on the model ther is often a small slot on the back of the calculator where the paper would feed through, you would push the paper in then press the feed key, which is often on the top left corner of the key pad. If you still cannot get the paper to load then call us at 1-800-BESHARP. or 1-800-237-4277.
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This sounds as if the paper pick up assembly is not lifting the paper-up to meet the rollers. This is like a ratcheting sound when lifting. When the paper gets high enough it hits a sensor arm and the copier will indicate paper in the cassette. If it doesn't lift it will quit but will never indicate paper in cassette. Does the other paper cassette feed? I know I've had to replace the paper pick-up assembly before because of this problem and is very expensive. Good luck.
this machine have a plastis pick clutch spring take it out and turn it so that it is loged up and put it back the is also a new firmware virsion check your rom virsion it must be vir2.** it inprove paper feed bud does not sove the macanical pick problem do the clutch spring first and see if you can still get the firmware the firware is not a must but cut papper jaming calls down
Try cleaning the rubber paper feed rollers. If it fails to pick up the paper in a pre determined time it will show paper jam. The pick up tires must pick up paper when turning, if not the paper will not feed into the machine and it will show paper jam with no jammed paper.
I had an issue with the cassette tray paper feed. I loaded paper in the rear tray, manually used the printer properties button to make it print from the rear tray and printed from there. The next day I manually did the same thing but forced it to print from the cassette (bottom) tray. It worked fine today. It no longer thinks that there is no paper and the rollers are picking up the paper edge for proper feeding of the paper. I did not go through the roller cleaning procedure but I would do that if switching back and forth manually between trays doesn't work.
Please help me here. What model printer are you using?
Does it have multiple paper trays?
More then likley, the paper feed rollers are either worn or contaminated with paper dust and are not letting the paper be grabbed and pulled from the tray properly.
It could also be the paper pick solenoid not mechanically pushing both sides of the spring loaded tray up into the paper feed roolers. Or in the case of a true paper tray, preventing both sides of the tray from lifting with the same force.
Hi it sounds to me you paper feed rollers are worn down, these are the rubber tire looking things that pick up the paper, you may have to have them replaced or you could clean them with warm soapy water.
On the control panel for the printer, there's a Feed Switch button that's easily touched by accident. Ensure the Feed Switch is set to the paper source you're using (e.g. either the back or front). The graphic of the printer next to the Feed Switch button will light up to indicate the paper tray it's attempting to use.
What the problem sounds like is that the machine and print driver are set to diifferent paper types.
One says plain paper and the other bond paper.
Or something like that, the machine says bond and the printer plain paper.
Chech the size setting and paper orinentation.
Most of the time the paper type is wrong. Also check paper color etc etc. Something between the machine and driver is mismtached.
That is the problem, machine will show printer jam if paper feed rollers fail to pick up paper when requested, your machine sounds like it needs new paper feed roller or you can clean the paper feed roller with a slightly! damp cloth.
If no jam light shows when power is turn on and machine comes to ready and then you send a job to printer and it then shows jam then it is the feed roller or sometimes the feed clutch
If on the other hand it always show jam then there is or a switch is stuck.
Are we talking about a paper feed problem from the paper cassette tray or the Auto Document feeder on the top. Either way, check the the paper width guides, or if it is the paper cassette tray, remove it and check the paper pick up roller locking clips.