Question about Creative Labs Nomad Jukebox Zen NX MP3 Player

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Creative Labs Nomad Jukebox Zen NX

Ok I downloaded the media source organiser/player pack and that program is fine. I also have windows media player and media monkey and they both recognise the player but the program for it does not? why is it so.
The reason I'm trying to get the right program to work is because I've had it out of action for 18 months (since I got an Ipod) and since Ive installed a new battery it sounds as if it is in Karaoke mode all the music sounds fine but the singing and foreground sound sounds muffled as if it were in a different bit rate!

Any help would be greatly appreciated
Keep up the good work.

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6 Suggested Answers

  • 125 Answers

SOURCE: Nomad Jukebox 3

If you plug the USB cable into your PC and turn it on what happens?

Posted on Aug 03, 2007

SOURCE: Creative Nomad Jukebox 3 (40 Gb) Driver for Windows Vista

Me too ... sorry no soulution, i have tried a couple of fixes suggested for the zen here but they are not working, weird... had another vista machine recently as a loaner and managed to get it working... hmmmm

Posted on Jun 17, 2008

  • 2 Answers

SOURCE: Need info on an OLD SILVER Creative Labs Nomad Zen Jukebox USB 2.0

Go to, they have a technical manuel

Posted on Sep 22, 2008

  • 6966 Answers

SOURCE: Creative Nomad Jukebox zen xtra says Firmware problem

Hi and welcome to FixYa,

It would appear that the fix requires a Windows machine. Solution then would be two fold:

  • download the firmware update/fix even meant for Windows;
  • install and run Windows inside your Mac.
The last could be achieved by:
Of course the easiest is to use a Windows based computer of a friend.

Your Creative Zen Nomad Xtra mp3 player uses a memory system similar to a flash/thumb drive much like the hard disk of any computer. Just as a computer on certain instances freezes/hangs, the same would happen to your MP3. Like again the computer, the OS would need to be re-installed. In your MP3 the OS is the firmware which has to be reloaded/updated.

Good luck and thank you for using FixYa.

Posted on Feb 14, 2009

  • 544 Answers

SOURCE: manual for my nomad jukebox zen xtra 40gb v 1.03.02

thank you for using

here is the site that you can use to download manual for your unit..
it will help you guide for all your question...

please don't forget to rate our answers.

Posted on Feb 18, 2009

  • 161 Answers

click this link

Posted on Apr 18, 2010

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How do i fix my creative zen nomad nx to be compatible with windows10

Contact creative zen. There may be a firmware update or driver you need from them.

Jul 26, 2016 | Creative Labs Nomad Jukebox Zen NX MP3...

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I have creative zen nomad jukebox 1.03.02e (30gb) and did not get a disc with it and i cant find any any site that i can download the software on. I got the jukebox so that i could us it and as of yet i...

Here is a link to the Creative Mediasource software for the Zen Nomad

Scroll down to the bottom of the page and click agree. This will start the download. Then run the program on your computer and you should be able to manage your Zen with this software. Let me know if it works.

Jan 29, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

When it the zen is turned on it says firmware

Had the same problem and nearly went nuts trying to fix it. Here's what I did:

1. Uninstall all creative driver & creative software.
2. Uninstalled Windows Media Player 11 (Rolled back to WMP 10) and restarted PC.
3. Uninstalled Windows Media Player 11 Runtime and restarted PC.
4. Downloaded and Installed the latest free version of Winamp from
5. Connected my A/C Power Cord to my Nomad Jukebox then connected my Nomad Jukebox via USB cable to the Computer.

The computer should then recognize the Nomad Jukebox as "Found New Hardware" then "MTP Device" and lastly "Your new hardware is installed and ready to use.

6. If you haven't already, go to the creative website and download the Creative Zen Xtra PlaysForSure Firmware 2.10.03 and save it to your computer.
7. Run the Firmware (Make sure Nomad Jukebox is connected) and at this point the Computer should recognize the Nomad Jukebox and begin the upgrade.

After your upgrade is complete, You can go ahead and re-download Windows Media Player 11 and it will recognize the Nomad Jukebox.Not sure what version of windows you have, but I have two computers, one with windows xp and the other has windows 7 and Im able to transfer music perfectly fine with Windows Media Player and RealPlayer on both computers. I hope this works for you. Good Luck!

Jan 05, 2010 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Zen nomad jukebox xtra in need of repair, any suggestions?

Look up "jazzmantim" or "Jazzman Tim" on google or ebay; he specializes in fixing and upgrading Zen's, and is competent and fair.

Mar 07, 2009 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

My creative nomad jukebox zen extra 30gb

means the software used to operate the unit is corrupt and you need to download and install a new version

Jan 01, 2008 | Creative Labs Nomad Jukebox Zen Xtra MP3...

2 Answers

Can?t transfer files using the Creative Media Source Organizer. I?m getting the following error: ?Error: Unable to create file. Restart player and try again." Tried restarting the device, but no use....

Uninstall everything from your PC, reboot, reinstall driver and the Explorer (I do not use MediaSource, only the Explorer). If it didn't work out follow these steps: 1. Uninstall Creative Media Source and all related software. 2. Install the driver. In the installation CD the driver is usually in \Drivers\English 3. Turn on the Nomad an connect it to the PC. 4. Install MediaSource(the program requires that you have the nomad connected while installing) 5. Install MediaSource plugin 6. Try transferring files. If you?re still running into problem know that there are other programs capable of handling MediaSource?s functions, such as - Portable Audio Devices Power Toy , NomadSync, Real player, and there?s also a Zen plugin for the Winamp. Good luck!

Feb 21, 2006 | Creative Labs Nomad Jukebox Zen Xtra MP3...

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