Question about Black & Decker AS175 Iron
Even when I am using it. This is the second time that a Black and Decker iron has gone wrong in under a years use. Great product, highly unreliable.
I work for Black & Decker customer service. Our phone number is 800-231-9786.
I regret to here that you're having problems with your iron. However, the iron has a one year warranty, and if you call the above number, we'll be more than happy to send you a replacement. And, no, we will not ask you to send the old iron to us.
I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.
Please let me know if I can be of further assistance.
Posted on Jul 04, 2009
Please get rid of this iron! I had one and it caught on fire completely destroying my home and my belongings. I contacted Black and Decker and they asked me to SEND them the iron!! Helllooooo....it burned up...there's nothing to send.
PLEASE DO NOT BUY OR USE THIS IRON!!
Posted on Jan 04, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
Dec 03, 2014 | Applica Black And Decker Steam Advantage...
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if there is no light or heat even when the thermostat is switched to the hottest setting then assumption is that the iron is defective.
with the iron not plugged in check the cable and see if it is worn or kinked or cut. look for any burn markings on the plug. if the iron is some years old it may also be that the element has burnt out. this happens more often in areas where water scale is high.
I hope this was useful.
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