Question about Konica Minolta magicolor 2400 Laser Printer

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Paper jam but I can't get to the pieces and no way to by looking at the book.. many days, no success

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  • daiseypup Jun 29, 2009

    That is the problem, I don't know how to dismantle it. The book and website is worthless.

  • daiseypup Jun 29, 2009

    I think you are saying I have to dismantle the fuser unit..I see screws there too. Never seen a printer with this "impossible" jam action.

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  • 92 Answers

Well, you have to carefully dismantle it and try to take out the jammed paper.

Then, my advice to you is that you should be atention to humidity on the paper.
Keep your paper ina a dry place to avoid jamming.

Posted on Jun 29, 2009

  • Pedro Jesus
    Pedro Jesus Jun 29, 2009

    You have to take a stepa at a time and carefully analise all printer for small screws and plastic "hot spots".

    Its hard but its the only way... pacience my friend !

    Regards


  • Pedro Jesus
    Pedro Jesus Jun 29, 2009

    Yes, try to remove the fuser, 80% of paper jam is in the fuser unit...

    Regards


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Removed paper after paper jam and have opened all the doors to check everything, however it still reads 'switchback jam open front cover up scanner unit'


  • Step 1 Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.
  • Step 2 Turn off the printer.
  • Step 3 Remove any paper trays. Inspect them for wrinkled or damaged paper.
  • Step 4 Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  • Step 5 If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
  • Step 6266_a1.jpg jQuery(document).ready(function(){ jQuery('#jsArticleStep6 span.image a:first').attr('href','http://i.ehow.com/images/ehows/steps/books/266_b1.jpg'); }); If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  • Step 7266_a2.jpg jQuery(document).ready(function(){ jQuery('#jsArticleStep7 span.image a:first').attr('href','http://i.ehow.com/images/ehows/steps/books/266_a2.jpg'); }); If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though.
  • Step 8 Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  • Step 9 If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  • Feb 19, 2010 | Konica Minolta Magicolor 4695MF All-In-One...

    Tip

    Paper Jams


    The most common error message is the notorious paper jam message. You do a quick look and then determine there is no jam. What next? Well here is a tip that will save you possible a service call. If you find a sheet of paper that has jammed, look at it closely. It is all together as one piece or is there the tinest of pieces missing? It only takes a tiny piece to cause a jam error. Pull the print cartridge out and with a flashlight look inside the printer and especially at each roller and see if there is any hint of a piece of paper. Look closely because you can miss something. Next open the paper tray and make sure the paper guide is firm against the paper. This will cause a jam. Just drove an hour and a half this week for this issue. The paper guide was not up against the paper causing the jam. If you have a small vacuum I suggest you vacuum out the printer because there are times that the sensors can get covered with paper dust causing them to fail. Hope this helps!

    on Oct 26, 2011 | HP Office Equipment & Supplies

    1 Answer

    Small paper jam


    Unplug the power cord and open the cover and remove all the cartridge and try to look I inside around the roller and try to manually roll the roller and if you can see the paper try to pull is slowly.

    Have a nice day and do not forget to rate please...!

    Feb 04, 2010 | Canon PIXMA MP190 All-In-One InkJet...

    1 Answer

    Paper Jam


    try these steps

    1. Turn off the printer.
    2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
    3. Also open the back cover of the printer if this model has one.
    4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
    5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
    6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
    7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
    8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
    9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
    10. see alternative if the problem is still not solved.



    alternative :
    Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

    Feb 14, 2009 | Dell 810 All-In-One InkJet Printer

    1 Answer

    Error paper jam


    ellow bkadam,
    there something little piece of paper stuck at you fuser there.that why appear paper jammed...try to open u fuser cover...maybe it can help

    Nov 07, 2008 | HP LaserJet 2840 All-In-One Printer

    1 Answer

    HP OfficeJet 6110 All-In-One


    go to hp.com, support and troubleshooting, type in your pirnter model number and download the user manual. follow the direction to disassemble the printer. you might not need to disasseble the printer, if you can see the jammed paper.
    follow the direction and clean the roller and the printer head.
    it should work.

    Oct 05, 2008 | HP Officejet 5610 All-In-One InkJet...

    1 Answer

    Ricoh AC 104 copier


    If the paper jam occured behind the toner cartridge, did someone pull it out and leave a piece behind the toner? Look to see if there is a small piece of paper jamed in the connector of the toner / developing unit. Also look for any small piece of paper in the paper path.

    May 24, 2008 | Office Equipment & Supplies

    1 Answer

    Document Feeder Jam


    Paper is often guided via mylar /plastic strips within coopiers. It is possible that a certain section has been bent and is obstructing the paper path.
    It is not too difficult to open the document feeder - just be careful in remembering what came from where :)
    The obstruction could also be a piece of paper that was torn while removing a prior paper jam.

    Jan 07, 2008 | Panasonic DP-150A Copier

    1 Answer

    Document feeder jam?


    So when you copy via docfeeder, everything comes out fine?

    Look around where the paper exits the docfeeder...there should be some kind of black plastic flapping piece...the paper pushes it up as it goes through the machine.  If this is stuck up, the docfeeder might think that the paper is stuck inside the feeder.

    Oct 27, 2007 | HP OfficeJet 7310 All-In-One InkJet...

    1 Answer

    Paper jam


    if it picks up paper then say's jam you most likely have a very small piece of paper still jammed.look for a dent in the paper you pull out,if there is a dent then that's probably the problem.look where dent is on paper and that is where you should look for the piece that's causing the jam,if that does'nt solve problem i would need more info

    Sep 22, 2007 | Brother MFC-3240C All-In-One InkJet...

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