Can't find where i open it up for sure or what screws to loosen or what!
SOURCE: burning smell when vacuuming, not belt
Try turning the vacuum on and hold the base up so you can see if the roller is turning. Odds are it is not and what you smell is the belt burning (not literally). If the roller is not turning, look for anything that is binding it - after you have unplugged the power cord. Probably the roller head is not fully aligned with the retention lugs that hold it in place or the belt is not properly placed on the roller itself, or if it is a used model, hair and twine can get tangled in the roller and cause it to stop turning.
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