Question about Fuji FinePix E500 Digital Camera

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My Fuji E500 Camera was working great until about a month ago and now it will not take photos. When I turn the camera on I can see the picture in the view screen. If I then select to take a photo the screen goes black. Then I need to swi0tch the camera off and then back on to see an image in t4he viewing screen. I have changed the batteries several times.Kind regardsPeter

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  • peterjohnlaw Jun 29, 2009

    Hi Ekse,

    Thank you for your suggestion. Is there nothing that I can do to reset it?

    I live in Canada so agree with you that if I send decide to send it for repair to not send it to the USA.

    Is there access to repair here in Ottawa, Ontario Canada?

    By the way (as long as you are not affended by my suggestion) the sentence that you used has a mispelled word in it: -

    You wrote: -

    "ones the problem is found "

    It should be

    "once the problem is found "

  • peterjohnlaw Jun 29, 2009

    Thanks. Your English is very good. Well done.

    I now see, upon checking my first reply to you, that I had two erros, not just one and also that I had several in the orginal description of the problem.

    Guess I need to be more attentive?

    I will check out that repair-site that you suggested. Am now looking for a re-set button on the camera.

    Will it be inside or out?

    Where in Finland?

    Kind regards


  • peterjohnlaw Jun 30, 2009

    The expert, Ekse, was very helpful abnd most polite and patient.
    Kind regards

  • peterjohnlaw Jun 30, 2009

    The expert, Ekse, was very helpful abnd most polite and patient.
    Kind regards



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the problem is not related to the batteries, your camera needs service. Turning off when the button is pressed can be set of different internal / hardware issues that we can't test over the internet.

The camera will need to be tested by a tech and ones the problem is found either repaired or faulty components replaced.

Depending on where your at, you could get a free repair estimate from this shop

more information about the company

If you are not in the us, then its not a good idea to send your camera to them, if you need to find a local repairer let me know.


Posted on Jun 29, 2009

  • 1 more comment 
  • Ekse Jun 29, 2009

    Well, there is not much that you can try when the camera turns off when its not supposed to - clearly a internal fault.

    Of course if you prefer to try something even though its unlikely to solve the problem, check for a reset button on the camera, or reset it to defaults from the settings menu. What else could you try?

    Since it turns off when the button is pressed - its not a setting problem or something that we can fix by pressing a few buttons.

    English is my 2nd language. I'm in Finland we speak Finnish over here, I learned english in school and by watching movies and so on.

    We all make mistakes now and then its only human - You have also misspelled a word in your post.

    Well - lets forget about it, unless you are a english teacher and you would like to teach me some english? hmmm? :-)

    I looked up a repair service in canada- - I assume your outside of warranty?

    If your on warranty it would be best to contact your dealer instead.

    Let me know if you need anything else or if you have any questions.

  • Ekse Jun 29, 2009

    it may or may not have a reset button - I have not checked. - I'm in Turku.

  • Ekse Jun 29, 2009

    I don't see a reset button on this camera.



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