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Gateway 3550 Internet shuts off every 10 minutes

Gateway 3550, Aol, Broadband, Every 10 minutes AOL just shuts off. Does not matter what I am doing. AOL the reconnects fine. I turned off firewalls, antivirus, and all, still does it. Reinstalled AOl 3 times, they say it is not them, time warner says not them, and Gateway wants $200 to "service" me... Any ideas? Got to be a setting iisue. I got it to stop once, no idea how, and when I rebooted it started doing it again!

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Re: gateway 3550 Internet shuts off every 10 minutes

I have a gateway laptop with Vista that does the same thing.
In the control panel/power settings, ID what power scheme you are using.
I found that when on power saver mode the wireless and CPU were throttled down to conserve power. In Vista you can adjust these up to max power while keeping the other features on the default power saver settings. It improved the dropped connections dramitically. To end the finger pointing I signed up for connection monitoring using DSL reports ( This service sends a ping to your modem every 10 minutes and charts your ISP uptime. Using this service I was able to determine that it was not my ISP.
Good luck.

Posted on Dec 21, 2007

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This error message normally happens because of a corrupted driver. Reinstall the driver for your modem.If you do not have cd's that came with your computer go too acer's website to download here

Now if that is not the cas maybe you are incorrectly installing aol. Start up your aol. If it specifies broadband at login box change to dialup or go to setup and let aol automactically detect your modem. If problem still persists. Reinstall software when prompted make sure you select dialup. Now if you are using broadband and asking for dialup. Or go to the control panel and remove your modem driver, shut down and restart. It should put the modem back.  Any more questions post comment.

Hope this helps you

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