Question about Panasonic NV-MX500B Mini DV Digital Camcorder

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Panasonic NV-MX500 I have Panasonic NV-MX500. My problem with this camcorder is a classical one. I am not able to transfer video from camcorder to my pc using firewire cable. I use Adobe Premiere 6.0 for capturing the video. However, the error message always appear on my computer screen is "The DV device is unavailable for device control". Therefore the pc cannot communicate with my camcorder. I check the device manager and nothing is malfunction. The imaging device shows Panasonic DV Camera. I had brought my camcorder to Panasonic service center and the technician said nothing wrong with the camcorder. I am very confused. Can anybody help? Thanks. I am having a similar problem, as I can't capture video from my panasonic digial camcorder NV-MX500 to Adobe. In addition, I used to be able to transfer tapes to DVD on my DVD recorder and that isn't working now either.

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