Go to www.washingmachine-manual.com/whirlpool-awe-2214.html for the handbook. Make a cup of coffee and have a read up. If that fails to help then its an engineer I'm afraid.
If you have a good diy friend have them check the belt drive if it has one? Be careful of electricity and water, they don't mix.
SOURCE: Hello. I have a two years old Whirlpool washing
Unless you look underneath it will not be easy to confirm but please check the following.:
1. check if the motor has failed, the housing has come off.
2. checckif the belts have failed and brought it off the pulley.
3. check if the main spindle , pulley has come off from the main shaft.
4.check if theere is any foreign material struck in between the tub and outer cover. Checking with manually must confirm.
5. check aftert he above had been looked into to see if any other issues are visible or audible.
Hope these tips helps.
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