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Washing machine making loud noise when agitating/spinning

My old White-Westinghouse WWX433RBD1 is making a somewhat high-pitch whirring noise when agitating or spinning. When spinning, it's not able to spin the drum very fast. I disconnected the belt and it makes the same noise, so it's not coming from the pulley or the transmission. Would this mean it's the water pump? It's the only device driven directly by the motor.

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  • tim8270 Jun 30, 2009

    Solved my own problem! The noise was indeed coming from the water pump. The pump was easily disconnected from the motor by slipping off two metal clips and lifting it up off the axle. This eases the removal the 2 attached hoses by allowing you to move the pump away from the hoses. Place a towel under the motor - there's a plastic drip pan between the pump and motor that drains beside the motor to protect the motor from leaks. Unclamp the two hoses from the pump by squeezing their spring-clamps with pliers and sliding them further down the hose. Pull the hoses off by lifting the pump off its axle and pulling it out while wiggling the hoses loose. I found a small sock jammed in the pump - it fell to the outside of the basket but inside the drum, and went down the drain hose. Regarding the diminished spin cycle speed - it was diminished because the jammed pump was stealing extra force that would have transferred to the transmission. Squealing and diminished speed but working/slow drain means clogged pump.

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The noise was indeed coming from the water pump. To clean the pump on this top-loader you have to unplug it, pop the top open, and remove the front face of the cabinet to expose the motor and pump. Slip off the two metal clips hugging the pump to the motor. Place a towel under the motor before detaching the hoses - there's a plastic drip pan between the pump and motor to guide the water away from the motor. Unclamp the two hoses from the pump by squeezing their spring-clamps with pliers and sliding them further down the hose. Pull the hoses off by lifting the pump off its axle and pulling it out while wiggling the hoses loose. I found a small sock jammed in the pump - it must have fallen to the outside of the basket but inside the drum during the last spin cycle, and went down the drain hose. Check the pump for damage and replace if necessary. For future troubleshooting, remember that a clogged pump causes squealing, diminished spin speed, and slow drainage.

Posted on Jun 30, 2009

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