Question about Ricoh Aficio AP3800C Laser Printer

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Ricoh MP 3500

The touch screen is not working. I can't scan or change copy size, etc

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  • Anonymous Mar 18, 2014

    Some of the scanning touch screen buttons don't work but in other modes it's fine...any ideas?

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  • 95 Answers

Ricoh is having a major problem with touch screens on a lot of the newer machines. Contact a dealer to see if yours is one of them and for replacement.

Posted on Jul 01, 2009

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Ricoh aficio MP c3000 touch screen: displays, printer reacts to physicly pressed keys (number of copies changes on the screen etc), prints scans but does not react to touching the screen


the touch screen might be out of order, or if just when yo press something specific , as example the tray 1, an it react as you pressed something else then the touch screen need calibration. you can enter the calibration process by pressing in this right order the next buttons. first press once the yellow key then press 1993 and then press the red stop key 5 times and the lest 5th hold it for 10 seconds, after you release it press the blue number key pad 1 and then adjust the screen as it request the machine from you one order then other till the end for more info please write more info..

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1 Answer

Touch screen calibration


Press the keys listed below, please note you need to press the Clear/Stop key 5 times. The screen will change after entering the keys and touch screen calibration will be option number 1. The calibration will consist of pressing a couple of small circles on the screen.

Clear Modes->1-9-9-3->Clear/Stop(5 times)
or
Reset->1-9-9-3->Stop(5 times)

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Have driver it is looking for port 9100


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1 Answer

I have a ricoh mp 2500 copier and it touch screen its freezing what do i do to reset.so i can change the paper size on it. thank u


Please elaborate the word freezing, ithink your tuch screen is not accepting the input signal you have to do tuch screen calibration my suggestion call the tech. person to calibret.
thankyou

Dec 15, 2010 | Ricoh Office Equipment & Supplies

1 Answer

Control panel touch screen of Photocopier RICHO MP 3500 not functioning on touching the points by fingers?


Many of the Ricoh MP3500's and similar models are having this problem. Ricoh has since changed vendors for those touch screens, but if you have a service contract or warranty on the copier you can probably get it replaced for free. Contact your local dealer, or if you don't have a service contract you can contact Ricoh directly and see what options they offer.

Aug 24, 2010 | Office Equipment & Supplies

1 Answer

How do I access the menu/control panel?


MFP and scanner settings can be changed several ways: through the MFP control panel, the software application in use,
the print driver, MarkVision™ Professional, or the Web pages. Settings changed from the application or print driver apply
only to the job being sent to the MFP.
Changes made to print, fax, copy, and e-mail settings from an application override changes made from the control panel.
If a setting cannot be changed from the application, use the MFP control panel, MarkVision Professional, or the Web pages.
Changing a setting from the MFP control panel, MarkVision Professional, or the Web pages makes that setting the user
default.
Menus (A key is shown on the button.) Touch to access the menus. These menus are only
available when the MFP is in the Ready state.
The Menus button is on a gray bar called the navigation
bar. The bar contains other buttons described as follows.
Understanding the copy screens and options
Copy From:
Opens a screen where you can enter the size of the documents you are going to copy.
Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the
Copy Options Screen.
When Original Size is set to Mixed Sizes, you can scan different size original documents (letter and legal size
pages). They will be scaled automatically to fit the selected output media size.
Copy To: Opens a screen where you can enter the size and type of paper on which your copies will be printed.
Touching any of the paper size icons on the follow-on screen will make that your selection and return you to the
Copy Options Screen.
If the size settings for Copy From and Copy To are different, the MFP will automatically adjust the Scale setting to
accommodate the difference.
If you have a special type or size of paper that you'd like to copy onto that is not normally in the MFP paper trays,
you can select MP Feeder, and manually send the type of paper you want through the MP feeder.
When using Auto Match, the MFP will match the size of the original document as specified in the Copy From box.
If a matching paper size is not loaded in one of the paper trays, the MFP will scale the copy to fit loaded media.
Scale: Creates an image from your copy that is proportionally scaled anywhere between 25% and 400%. Scale can also be
set for you automatically.
When you want to copy from one size of paper to another, such as legal size to letter size, setting your Copy From
and Copy To paper sizes will automatically change the scale to keep all the original document information on your
copy.
Touching the arrow to the left lowers the value by 1%; touching the arrow to the right increases the value by 1%.
Holding your finger on an arrow makes a continuous increment.
Holding your finger on an arrow for two seconds causes the pace of the change to accelerate.
************************Darkness: Adjusts how light or dark your copies will turn out in relation to the original document.****************** here is the link to the full pdf manual for your unit: http://www.lexmark.com/publications/pdfs/2007/x644e/en/ug.pdf#xml=http://support.lexmark.com/lexmark/index?page=answeropen&segment=SUPPORT&userlocale=EN_US&locale=en&type=open&searchid=1270220491739&answerid=16777216&iqaction=6&url=http%3A%2F%2Fwww.lexmark.com%2Fpublications%2Fpdfs%2F2007%2Fx644e%2Fen%2Fug.pdf&productCode=&highlightinfo=106955230,537,548

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1 Answer

How do I have printer switch from empty paper tray 1 to the full 550 paper tray 2


Hi. You need to do tray linking. When one linked tray is empty, paper feeds from the next linked tray. The size and type settings for all trays must be set from the Paper Menu. To set the paper type or size:
1. On the home screen, touch Menu button
2. Touch Paper Menu
3. Touch Paper Size/Type.
Note: To link the multipurpose feeder, Configure MP must be set to Cassette in order for MP Feeder Size or MP
Feeder Type to appear as a menu item.
4. Touch the right or left arrows to select the same size paper from all paper sources to be linked.
5. Touch the right or left arrows to select the same type paper from all paper sources to be linked.
Note: When the Size and Type settings are the same for any trays, the trays are automatically linked.
6. Touch Submit.
Submitting changes appears.
7. Touch Home to return to the home screen.
Hope this helps.

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Ricoh MP 5500 changes 8.5 x 11 documents to legal size on scan.


verify that the paper size shown on the display matches the size and direction of the paper in the respective trays, make sure paper side guides and rear backstop are tight against paper

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