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Display says "LOCKED", won't eject disk, all other functions work. Need unlock procedure.

I think we have accidentally put the Sony DVP-S330 DVD player into a dealer lock setting. The disk that is in the player now plays fine, and all functions work, but when we try the Open button the display reads "LOCKED" and the drawer will not open. The owner's manual and the Sony web site only say to check with the dealer or repair center when this happens. From reading here and at other sites, I think we are stuck in a dealer lock setting, which allows a dealer to put the machine on display with a disk playing and prevent customers in the store from removing the disk. I've tried unplugging the machine and leaving it unplugged for 15 minutes. I've tried holding Open & Power & Return all at once, and a few other key combinations, but nothing has worked yet. Recorder will not eject exsisting disk

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Re: Display says "LOCKED", won't eject disk, all other...

Had the same problem. Found an answer digging around and it worked: Press the STOP button and the OPEN button at the same time. Hold for about 10 seconds and it UNLOCKS.
I even went back to Bestbuy and they had no clue. But it worked!
Good luck.

Posted on Jan 20, 2008

Re: Display says "LOCKED", won't eject disk, all other...

Legend! thanks to all. not sure exactly what buttons but held down POWER, STOP, PLAY, EJECT all at once. The machine turned off after 10 seconds and when it was back on it was unlocked.

Posted on Oct 14, 2008

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Re: Display says "LOCKED", won't eject disk, all other...

Ali mola

Posted on Jan 19, 2013

Re: Display says "LOCKED", won't eject disk, all other...

This is a "feature" on some dvd players, especially recording ones. There should be a button you hold on the player itself to unlock it.

Posted on Jan 14, 2008

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Re: Display says "LOCKED", won't eject disk, all other...

Hi, For a quick fix just to get your disc out and maybe use another if your desparate you should be able to take a large paperclip and unbend one side so you have a straight section then at the front of your CD drive you will find a tiny hole gently slip the straight section into the hold and when you feel resistance push a bit harder and the drive should open. Meanwhile I will see what else I can find for you for a permanent fix, OK. Let me know how you go.

Posted on Nov 07, 2007

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