Question about HP LaserJet 5si Printer

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Hewlitt Packard Laserjet 5si


My name is Tara and I work at Ameriprise Financial in Houston Texas. We purchased this printer a few years ago and have never had it serviced. Do you know of anyone in our area that would come service this printer? Or do you have any suggestions on who I should contact? Please let me know.

Thank you in advance,

Tara Carlson
Assistant to Sergio G. Weitzman
Senior Financila Advisor

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6 Suggested Answers

  • 385 Answers

SOURCE: HP Laserjet 5200

Hi, Here is a link to the service manual. It is in PDF so might take a couple minutes to open. Hope you find what you're looking for. Thanks, Lolita

Posted on Jun 02, 2007

  • 2 Answers

SOURCE: HP Laserjet 4250 printer black band 1 inch top of page

Before replacing the LVPS, I surely would replace the toner and transfer roller at same time.

Posted on Jan 13, 2009

  • 4 Answers

SOURCE: hp laserjet 1022

It sounds like an issue with the spooler service on Windows.
You will have to download the tool kit to run it. It states for windows server 2003 but will also work on xp Her is the link fo rthe download:

here is a link with direction for running it on xp

When you run it it will ask you if you are sure you want to delete spooler files. clcik yes. When it asks if you want to delete USB monitor click on no.
Thisis the fix for the print spooler issue after you run the cleanspl.exetool and wipe out all the ports. You have to add back in the USB portmanually.

Run regedit. Go to HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Print/Monitors.Look for a USB Monitor entry. Before doing anything else, backup theregistry entry by right clicking on "Monitors" and selecting "Export".Give it a name and locaction so that you can put it back if you haveproblems later. If "USB Monitor" is not there, add it by right-clickingon Monitors, New, Key. Name the new key "USB Monitor". Once added,right click on the new key and select New, String Value. Name the newvalue "Driver". In the right portion of regedit, right click on the new"Driver" value and select "Modify". Make the value data "usbmon.dll".If there is an "HPUMON" entry (or the like), delete it. Disconnect theUSB cable to the printer. Run the "scrubber" or clean utility, rebootthe machine. Reconnect the printer and install the driver software permanufacturer instuction. This fixed my problem. Good luck!

Posted on Feb 24, 2009

  • 9 Answers


It is probably both the fuser and the firmware.
Power Off/On and see if the firmware issue goes away. From the control panel go to the Diagnostics Menu and select Print Event Log. It will give you a list of errors and what they pertain to, along with the page count when the event occurred.
Open the duplex pan (at the front of the printer, open the paper tray, and push the green button on the right in the tray cavity) and check for any small piece of paper that may be in the path. Verify that the hinge of the pan (where it connects to the printer chassis in the rear below the fuser assembly) is attached and not off its hinge. This can cause duplex jams. Additionally verify that the rear cover is not broken as the printer uses this to turn the paper.
Behind the rear cover is the fuser assembly. It may have a torn fixing film sleeve at one end or it may be contaminated, which can cause your image problem. It covers the ceramic heat element and sits above the lower pressure roller. One way to verify if the problem is the fuser is to print something from the control panel (like the configuration page located in the Information Menu). When the paper is under the cartridge but has not entered the fuser power off the printer. If the image mark is on the page its not the fuser because the paper hasn't gone there yet (try a new cartridge) if it is not on the page then the problem is the fuser.

Posted on Jul 22, 2009

  • 91 Answers

SOURCE: have a Color Laserjet 3600n printer. It keeps on calibrating without stopping when I switch it on. why ? thank sin advance.

600 Hp Continuous Calibration 1 Votos

This is an answer to most of the problems of "continuous calibration" in the HP 3600.When the printer begins to constantly calibrate and falls in line so we have a problem, there are several causes for that problem and must be discarded from the simplest solution to the most complex.
Let's begin:

SOLUTION 1: The first thing to do is turn off the printer, and remove the cartridges, toner dirty or if the internal parts of the printer remove the excess, if there is dirt in the transfer belt clean.then close the front cover and turn on the printer without cartridges. then open the lid, place the magenta cartridge, and close the lid again, and so putting the four cartridges. If the problem persists try the next solution.

Solution 2: We must be alert to any strange noises in the printer, it is likely that one of the sticks is failing, if we are a strange noise came from, and replace the cartridge.

SOLUTION 3: There are times that it is software problem can be solved with a "COLD RESET" to do this we must turn the printer, and press the green button several times in the main menu until you see some options, navigate to the Down Arrow button until COLD RESET appears, press OK. the printer will restart and initialize. then restart and probably reached OK status.
SOLUTION 4: Sometimes by changes in temperature and environment where the printer is out of calibration sensor, to do a need to upgrade the firmware of the printer, usually ends the problem here. To download the firmware of the printer with the improvement due to "Countermeasure for multiple Successive Causing Environmental Sensor Calibrations." Is in the following link:
SOLUTION 5: If any of these options serves, it is likely that the mirrors of laser printer are dirty, this requires us to print a sheet to observe defects in print (moved, blurred, misplaced shadows), if any of these defects appear we disassemble the printer for cleaning the laser ... in this link are instructions

Posted on Apr 15, 2010

  • 7725 Answers

SOURCE: The error "49. FF05 SERVICE ERROR" is displayed on

If the error can be reproduced, use the following sections of this document:

  • Product-specific documents Product specific document are available on the HP support website at the following url . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Validating the firmware
  • Stack Trace Random error troubleshooting
  • Hardware troubleshooting (if applicable)
Power-cycle doesn't eliminate error If the error cannot be eliminated by a power-cycle, use the following sections of this document.
  • Product-specific documents Product specific document are available on the HP support website at the following url . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Clearing the error
  • Hardware
Feature-specific error The error has been narrowed down to a specific feature.
  • Product-specific documents Product specific document are available on the HP support website at the following url . Select your product and use the search string Product specific 49 errors to locate your product specific 49 error troubleshooting document(s).
  • Validating the firmware
  • Software, Sending, Faxing, and environmental troubleshooting
  • Stack Trace Random error troubleshooting

Posted on Oct 26, 2010

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Can you be more specific in the problem?

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