How do we fix our water and ice maker quit working. I filled up a glass a water then my daughter tried and it just quit.

Assuming you followed the water line installation directions and you have water available to your new refrigerator/freezer here is the rest of the "priming" info you requested. (basically it tells you how to run a bunch of water through the system by filling cups or glasses to remove any debris and/or air...

Automatic Ice & Water Dispenser
Priming the Water Supply System
1. Begin filling the tank by pressing and holding a drinking glass against the water dispenser paddle. 2. Keep the glass in this position until water comes out of the dispenser. It may take about 1½ minutes. 3. Continue dispensing water for about three minutes to flush the system and plumbing connections of any impurities (stopping to empty the glass as necessary).
Ice Maker Operation & Care After the refrigerator is installed properly and has cooled for several hours, the ice maker can produce ice within 24 hours. The ice maker will fill the ice bin from the rear. You must dispense some ice to force the ice forward in the bin. This will allow the bin to fill completely.
Turning the Fresh Food Ice Maker On and Off Ice production is controlled by the ice maker's On/Off icon on the control panel. Press and hold the "Ice Off" icon for three seconds to turn the ice maker "ON" or "OFF". The ice maker is turned off when the LED above the "Ice Off" icon is illuminated.
Using the Ice Maker after Installation Before making ice for the first time, be sure to prime the water supply system. Air in new plumbing lines can result in two or three empty ice maker cycles. Furthermore, if the system is not flushed, the first ice cubes may be discolored or have an odd flavor.
CAUTION
For proper dispenser operation, recommended water supply pressure should fall between 30 psi and 100 psi. Excessive pressure may cause water filter to malfunction.
NOTE The water dispenser has a built-in device that shuts off the water flow after three minutes of continuous use. To reset this shutoff device, simply release the dispenser paddle.
IMPORTANT On occasion, unusually small ice cubes may be noticed in the bucket or in dispensed ice. This could occur in normal operation of the ice maker. If you start seeing these more frequently, it may be an indication of low water pressure or the water filter needs to be replaced. As the water filter nears the end of its useful life and becomes clogged with particles, less water is delivered to the ice maker during each cycle. Remember, if it's been six months or longer since you last changed your water filter, replace the water filter with a new one. Poor quality household water may require the filter to be changed more frequently.
IMPORTANT Your ice maker is turned on at the factory so it can work as soon as you install your refrigerator. If you cannot connect a water supply, set the ice maker's On/Off icon to Off and turn off the water supply valve; otherwise, the ice maker's fill valve may make a loud chattering noise when it attempts to operate without water.
Hope this helps. Randy

It probably is not the water valve. More likely it is the ice maker itself. Nothing else in the machine controls the flow of water to the ice maker except the ice maker itself. It is recommended that both the ice maker and the water valve needs to be replaced when trouble such as this.

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Hello
Either the fill solinoid is bad or the inlet tube at the ice maker is frozen.
Try running a hair dryer to remove any ice that may be blocking the water from coming into the ice maker tray.

If the water dispenser is working and fill glass function is working but the ice maker section there is no water in the tray then its faulty ice maker valve.This is a twin valve.The valve is one unit,but has two sections one for water and one for ice dispenser.This valve is got faulty and not working for both sections so water is not entering the ice maker tray.
There is a water valve at the back of the ice maker.This valve controls the flow of water in the ice maker chamber.If this valve is not functioning as required then water will not enter the ice maker.This valve is at the back of ice maker connected to the water fill tube.It has to be replaced to clear this problem.

You can get required parts from sears part direct online site or from repairclinic.com site.

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This will help. Thanks. Helpmech.

Yes, If you will try a couple things. Fill ice maker with water and let freeze. Tell me if it will drop the ice when frozen, Let me know that and your model number. I am doing this to decide which one is the problem. The ice maker or the water control valve. Sea Breeze

change your water filter its probably full of dirt and plugged

The water circulating pump may have gone bad, or control board is not working properly.

When you first hook water up to the refrigerator you have to fill a tank in the fridge. Open the water supply behind the ref. turn the control on the front of the ref to water and hold a glass under the spout as if you are filling a glass . You may have to wait 3-4 minutes forthe tank and lines to fill with water before you get any to come out into the glass. The water my be discolored at first so run a few glass full through before drinking . hope this helps

Bobalix

I had a Whirlpool Model GD5SHAXNS in which the icemaker quit working about the same time (3 years old). I had water out the dispenser, I found that it was the icemaker itself failed not calling for water to fill it. I replaced it with a icemaker on-line for about $100 and problem fixed. I have been told his is a common problem with the icemaker in this model ref.

HI.YOU NEED TO CHECK THAT THE WATER VALVE IS WORKING OK THERE ARE TWO SEPARATE VALVES FOR THE FRIDGE


GOOD LUCK MOHAMED

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