Question about Sony Cyber-shot DSC-W55 Digital Camera
After taking about twenty pics with a new Optio S50 camera, the lens would not extend and the camera would immediately power off so it is not usable. This is not a battery problem. I am just starting a one year warranty. I have read many reviews with the same complaint mentioned. I talked to the Pentax tech and he hinted that it was a known defect. However, when I followed the instructions and returned it to Pentax for repair, I was told that a high repair cost would be made (over $152) to repair the misaligned lens shutter casing and do related calibrations. Previously,I could see that the lens cover had shifted slightly as if it were loose so I felt that this was why the lens cover would not open. The pics were easy to take in the beginning but now I can't use the camera because the cost to repair is about what I paid for it. This camera was treated carefully and was never dropped. There are no scratches or dents. I will never buy a Pentax again. The other complaints said that Pentax Service Dept would not honor their warranty either and said the camera must have been dropped or gotten wet. Cheap construction which fails and no real warranty provided. It is not worth asking for the camera to be returned to me. i have the same ptoblen,when i turn my camera on the lens will not extend and it says there is a zoom error.and automatically switches itself off.i no the battery is low but as the camera is not working anyway i havent charged the battery.can this problem be solved.
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Posted on Jan 02, 2017
Oh boy says the camera tech, a free camera. UTTER BS mate. This is an old trick to say you dropped it or got it wet. If a camera gets wet you can tell straight away and if you are adamant you haven't dropped it or given it swimming lessons then stand up for yourself and DEMAND it gets repaired. I'll guarantee it'll get repaired and sold very quickly if you leave it with them. Many cameras suffer from a similar fault and OK many of do get droppped but just as many are faulty without being dropped. Write letters to Pentax themselves and jump up and down.Make as much noise as you can. If you have a consumer affairs organization write to them as well. Threaten media notification and anything else you can think of. Even legal action. Any genuine Tech will stand up in court and say it's a common fault in many brands. I did hear of one person who took a camera company to court because they refused to repair her camera because she carried it in her purse. She won because the darned thing was advertised to carried in a pocket of purse. Honestly some of these shifty characters just love people like yourself. Go to the top and make NOISE and lots of it. BMW
Posted on Jul 02, 2006
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Apr 10, 2010 | Pentax Optio S50 Digital Camera
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Oct 27, 2007 | Pentax Optio S50 Digital Camera
Jul 02, 2006 | Pentax Optio S50 Digital Camera
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