Question about Lexmark X4550 Multifunction Wireless Color Inkjet Printer
I bought this lexmark x4650 a few months ago and have been trying in vain to make it go wireless. I have used the installation disc and it reaches the point where it asks me to choose a network, which I do (the name of my router). From there is says connection failed and wont go any further. My WiFi light is solid green and the printer is present in my printer folder and selected as default. I can print/scan/copy perfectly fine when the usb cable is attached to the printer and laptop but as soon as I remove the cable is says 'communication not available'. I have spoken to lexmark's online helpdesk twice and they have remotely accessed my computer to try and solve the problem, resulting in one person cutting me off today as she had obviously not been able to work it out.
I dont know if it's something to do with my router as when i access my router info in Internet explorer, my printer is not listed under my network, although my Wii is.
Also, from other notes ive seen, people have been advised to change the printer's IP address. I note that my printers IP address is different to my router (although the SSID is the same) but do not know how to change this manually.
It's like there's a missing connection somewhere but i cant figure out why my router wont pick the printer up. Help cos it's driving me insane!!!
I have the same problem with the same two products ... and I use a Mac. D-Link says it's the printer and Lexmark wants to charge $3.99 per tech support call ... when the deign to provide tech support at all (dramatically limited hours). Solution: Throw the printer away and start again.
Posted on Jan 24, 2010
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Posted on Jan 02, 2017
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