Question about Saeco Vienna SuperAutomatica Coffee Maker/Espresso Machine

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Saeco Vienna gear jammed

Gear won't re-set -- even with instructions from Saecco about starting the machine without the brew group inside. Brew group won't fit back in b/c the gear is out of place!

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  • mount-n-due Nov 12, 2007

    cant reasemble because of gear position

  • cliffh Dec 09, 2007

    Cleaned system out completely, checked gears and all looks okay BUT I still get that clanking noise everytime I try to start it.

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If the machine is simply "out of sync" with the brew group, do like this. With the brew group removed, and the front door open, insert two thin objects in the small slots to fool the machine that the brew group is inserted and the door is closed. The machine performs a self test (you can see the drive gear spin. Once the machine is done, the drive gear has been reset to the start position. Now, focus your attention on the brew group. It also has to be set to the start position before inserted into the machine. There are two small arrows on the back. Move the parts in the brew group until they align. Now the brew group is ready to be inserted into the machine. If you still get a noise when you restart the machine (a banging noise at some point during the self test) it probably means that your drive gears needs to be replaced. ine had 3 missing teeth on the big one, and 1 mission on the small one. No big deal, a new set costs around $12 on eBay. You need to disassemble your coffee machine, but it can be done easily with a Philips head screw driver and a torx bit. I did it in 20 minutes without any instructions - you can do it too.

Posted on Oct 04, 2013

  • polestarjapa Oct 06, 2013

    "ine had 3 missing teeth on the big one, and 1 mission on the small one " should say "Mine had 3 missing teeth on the big one, and 1 missing on the small one. "

  • Anonymous Mar 15, 2016

    Really, it's that easy? Have to take the whole thing out, right? And pull connections and such? Hate to take it apart and not get it back together...scary.

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This has happened to me. If the problem is the brew group gear is in the wrong position, you can manipulate the brew group until it matches up with the drive gear in the machine. You'll know it matches if you can insert the brew group back in the machine full until it clicks.

Posted on Dec 08, 2007

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Posted on Jan 02, 2017

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