Question about Symbol PDT 6846 Portable Terminal

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Symbol PDT 6846 - Scanner won't read 13 digit barcodes (program returns "not on file"). How do we update the scanner application?

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This sounds like a programming issue. What application are you using? If you are using a terminal emulation software then you will need to check your host for the issue. If you are using a batch program where the files are stored on the scanner then you will need to check your "validation" files to make sure the code you are scanning is in the scanner.

Posted on Jun 30, 2009

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