Question about KitchenAid KHB100ER Hand Mixer

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Sudden shut off

I was using the hand mixer from kitchen aid... It shut off suddenly and wont start at all.. Its been almost 3 days.. Is there any hope with it or it has died completely..

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I have the same problem. How do I open the thing? I can find no way to get inside.

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Some blenders have auto cuttof switch for protection look for circuit breaker inside

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1 Answer

Mixer won't start after mixing dough.


There is a good chance you burned up the electrical Connectors to the motor or you have have blown the FUSE that is located inside the housing. The Motor has a Self Shut Off when it overheats but if you have over taxed the motor more than once, then there is a good change you need to repair/replace it with something that can handle harder work. My sister got a Mix Master the same time I got my Kitchen Aid, My Kitchen Aid is running strong since 2003 and her Mix Master died in 2005 and I bought her a Kitchen Aid. Sorry but I am not fond of the Sunbeam Mixer's.... Quality has gone down hill over the years to keep their prices low.

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It sounds like you may have a governor issue. which is located at the back of your unit. it controls the amount of current going to your motor by way of centripetal force. the part number for the governor assembly is 4159675. this can become weaker over time and will eventually cause it to sputter or speed up suddenly. hope this helps.

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I can not respond to the warranty issues. My kitchen aid mixer is past warranty as well. I live in a country that uses 220V and my kitchen aid mixer is 110V. I have been using my kitchen aid mixer for almost 4 years with no problems at all.

The converter boxes are supposed to blow the fuse on the converter before it reaches your appliance and cause any problems.

If you purchase a 220V kitchen aid (although it would cost more money) it would probably have more power because of the higher voltage.

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Mixer motor shut down


Mine did almost the exact same thing one day. I have the Artisian Model, It would do it on any of the lowest speeds. Dont know if this will help you or not but I just ran mine the next day on all the way high with the spash guard on for making whipped cream for about 6 minutes full throttle and for some reason it hasnt went slow and shut itself off since then. Mine is about 7 months old. I called Kitchen Aid but their customer service all of a sudden seems to not know english worth a poo...

Try running yours on full blast for 5 minutes with something simple in the bowl. If its a 250 watt or higher make whipped water out of 2 cups of water and a tablespoon of cornstarch. Run it till you get what looks like whipped cream. Oh yea. Use the Balloon whip. The lubrication in the motor is supposed to last for at least 5 years but I have seen on numerous post's that if you run them on all the way for at least 5 minutes the oil will even out in the motor. Running the mixers at low speed alot will cause the oil inside not to move as freely since the motor doesnt heat up the oil in the gears.

Good luck.

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