Question about Canon MultiPASS MP730 All-In-One InkJet Printer

1 Answer

Mp730 message wrong cartridge??? I did install a new ink cartridge, no help so I cleaned and reinstalled the print head after shutting it down for 30 mininutes no help. Still geting the same message. Printer is only 2-3 years old with very little use. Steve

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,306 Answers

That message means that you need a new printhead, the holder where your inks go. the part number is QY6-0064-000 around $40.00. easy to change yourself, instructions are included.

Posted on Jun 29, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I keep getting a "wrong


Clean the print head/cartridge with Isopropol Alcohol (rubbing alcohol)and Q-Tips, The nozzles, the contacts and all the excess ink that had acummulated around the nozzles. The error message should clear.Run through all the maintenance checks and alignments. If this does not fix it, the print head needs to be replaced about $45-$60 from Canon.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe

Jan 20, 2011 | Canon SmartBase MP730 All-In-One InkJet...

1 Answer

I have a canon mp730 and since I have replaced my ink cartriges I keep geting a wrong cartridge message. I have checked and rechecked installation and re booted several times to no avail. I have checked...


Many times , if we use refilled ink cartridge , then also we might get such error messages on the printer display .
Ensure that you are using genuine Canon ink cartridges.. but if the error is after changing to a new set of genuine ink cartridges..
try by cleaning the electrical contacts of both ink cartridge and the printer.. and also do a semi full reset..

Aug 12, 2010 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Re cannon mp730 all in one -I keep getting ?wrong cartridge? error msg. when I followed the solutions that had been posted a month or two ago, removing the cartridge holder, etc. I found that the ink was...


Your print head may be damaged. You might consider replacing it.

Canon suggests pulling the ink wells and also pulling the print head and then reinstalling the whole assembly. They consider this a reset. It is also suggested to replace the printhead which the ink cartridges are housed in. I have done this to remedy bad printing and am considering this $50 purchase as I am dealing with "wrong cartridge" message also. Some have said replacing the printhead remedied this code problem. BUT, i did read one person who said this did NOT work. Right now I am debating whether I should put $50 dollars more into this machine....although this printer has been excellent and many agree.
Comments: Apr 17, 2010 - As a follow up I did fix my "Wrong Cartridge" message by replacing the printhead, I worked and worked at cleaning the old one but finally gave in and anted up the $50. This fixed it! Long live DIYers!

Apr 09, 2010 | Canon MultiPASS MP730 All-In-One InkJet...

2 Answers

I have a Canon MulitPass MP730. Wrong Cartridge message.


It's worth repairing, That error on a Canon is saying that the printhead is bad, not your cartridges. The part number for your printhead is stamped on the side of the printhead could be QY6-0049-000 but I'm not sure.

Jan 10, 2010 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

My MP730 will not print from the computer. It


The print head is clogged.Try unclogging manually.Open the cover and first remove the ink cartridges.Then open the holder and remove the print head.Run hot tap water and put the print head with the nozzles up to stream water.Hold that 5 min then turn the print head around with the nozzles down.Hold that for every color of 5 min.Then put the print head in hot water with the nozzles down.Left it water about 15 min and then you must very nice to dry.When the print head dry put it in printer and start cleaning.If this not help you need to replace the print head.It's part number now is QY6-0064, because the old QY6-0042 is discontinued.

Nov 27, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

2 Answers

Wrong cartridge message


It appears that the problem is not in the ink cartridges at all but rather the print head assembly. Upon disassembly of the print head it can be discovered that the thing appearing to be a logic chip, is probably responsible for several standard commands including cartridge status. One should replace the printhead and then followed the instructions on aligning the printhead. This solves the problem. It can be  bought from Canon for about $45.00 including shipping. Hopes this helps. Thank you, Have a nice day...!

Sep 19, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Canon MP730 not printing. Printhead cleaning doesn't help.


You may need new print heads. They are around $50. Or, you could do this: Take the print head out of the printer, and run warm water from the tap (not high pressure), over the ports for about 5 minutes. Ink will drop out of the jets. Dont touch the electrical contact end of this head. This may clean the head enough so it works again. If not you need a new print head.

Apr 25, 2009 | Canon MultiPASS MP730 All-In-One InkJet...

2 Answers

MP730 "wrong cartridge" error


Well...
I can tell you what I did.

I came up with this "wrong cartridge" problem today, searched around the web -- there are a number of ideas -- and then started off on my own.

Perspective: I bought this MP730 in 2003 and have been filling the same set of ink tanks since then. Never had a problem with that. Don't know offhand how many pages I've printed, but I refill the ink every couple of months.

What I did...
I removed the ink tanks and the print head. The print head area was all gunked up with ink as well as the flanges the print head sits on (still in the printer). I DID NOT dunk the print head in water. Something in me says water and electronics is not a good thing. The refill ink package I buy comes with printhead and cartridge cleaner -- smells like alcohol, but who knows. I used that and a combination of Q-tips and kleenex to clean any ink away from the print head and nearby surfaces. I also dripped some cleaner into the print head holes the ink tanks plug into and then dried off the whole print head assembly. I purposely did nothing else. That way, I'd know if I'd found the solution.

I put everything back together and fired it up. The printer cycled itself, removed the "wrong cartridge" message and stood ready for me to print. Finished, right??? Not so fast.

I printed out a Windows test page.....it was totally blank!!! Pause....printed out 2 more.... blank... Uh-Oh.

So, I lifted the lid on the printer, lifted the print head lever, jostled the print head a little to ensure good contact, put everything back together and printed another Windows test page....PERFECT!!!

Note: some writers mentioned cleaning a switch off to the right in the printer. I looked at that area and it IS pretty gunked up. But I didn't touch it to clean it up. That way I had a better idea of what DID fix it. I left it gunked. Of course, maybe all I really had to do was wiggled the print head and put it back together. But at least my print head is clean now. ;-)

So, that's all I did. Don't know if it wil help you, but it's a start.

Dec 26, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

1 Answer

Getting an error message on my MP730 "Check Printer Hit Resume Key" Sounds like the ink head assembly is jamb. When I open the lid, it won't return to center, as it always had.


please do it in this order:


solution no. 1: detach and reinstall all cartridges,

solution no. 2: detach all cartridges, then detach and reinstall the print head

solution no. 3: put in printer another cartridges (only for checking the printer)

solution no. 4: put in printer another print head (only for checking the printer)

if any of these solutions does not work...

sorry...

you need buy another printer (mp730 was a quite wonderful multifunction printer: copy, print, scan and fax)

Sep 23, 2008 | Canon Office Equipment & Supplies

2 Answers

Wrong cartridge


I have the multipass mp700 and have just experienced the same message ..... wrong cartridge. After reading the manual, from the disc, it means that there's something wrong with the print head, most likely needs cleaning, but it won't clean because the printer is sending a malfunction message. I will be trying to clean the head and if that doesn't fix it then I'll buy a new print head. Good luck with the problem.

Aug 15, 2008 | Canon MultiPASS MP730 All-In-One InkJet...

Not finding what you are looking for?
Canon MultiPASS MP730 All-In-One InkJet Printer Logo

197 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1973 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...