Question about Dyson DC25 Vacuum

1 Answer

DC25 Overheating after a filter cleaning

I have a DC25, about 4 months old. After lots of use, it seemed as though there was a lot less suction that it used to have. I cleaned the filters, using the method described on the little stickers on the filters. After replacing them, it seems as though the suction is even worse! I opened everything up to see if there was a problem, and the motor is *hot*, hot enough to cause the plastic protective screen on the motor's filter to warp a bit. Any suggestions?? Thanks!

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 75 Answers

You need to not use this until you get it fixed at a vacuum store.they can probably help you with it.might be there is a short or a little water got on the motor.

Posted on Jun 29, 2009

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can run my dc17 to clean my floors but when I put it upright to use the wand it turns off


I called Dyson and they walked me thru the process of making sure nothing was blocking the airflow and suction. Everything seemed fine (not blocked). We couldn't figure out anything on the phone and I was still having the same problem.

Trying to figure out the solution, I removed (entirely) the filter that you're supposed to clean every 6 months and ran the vacuum (I cleaned this filter 2 months ago). It worked! I cleaned the filter (again!) and let the vacuum run and it seemed fine.

I can understand why they won't instruct you to completely remove the filter but it would save a lot of time if they just had you check ALL the options.

I hope this helps!

Longmont Epoxy Garage Floors

Sep 10, 2013 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson DC24 has very poor suction - all filters clean and hoses seem to be clear. had it for just over a year


Hi there,

I'm sorry to hear your DC24 doesn't seem to be picking up as well as it should be. From your description of the issue, it sounds as if there may be a blockage in the machine - to locate and remove this, please follow the steps shown in our online Support guide:

http://www.dyson.co.uk/support/dc24/dc24-multi-floor/my-machine-is-not-working/machine-not-sucking-picking-up-as-well-as-usual/how-to-wash-filters/check-suction

You may also want to take a look at the video below to make sure you've washed the filters as we recommend. Use cold water without detergent, and allow at least 24 hours for them to dry completely somewhere warm before replacing them. In normal use, this should be done at least once a month.

I hope this helps - if you'd like any further assistance or advice, please give our customer Helpline a call on 0800 298 0298 (UK), or 1-866-693-9766 (US).

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Apr 10, 2012 | Dyson Ball DC24 Bagless Upright Vacuum

1 Answer

Low suction


Hi Megan,

I'm sorry to hear you're having difficulties with your DC17. If it doesn't seem to be picking up as well as usual, you may have a blockage somewhere in the machine. To check for this, please follow the steps shown in our online support guide:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

Although I note you've already cleaned the filter, please see the video below to check you've done it correctly. In normal use, the filter should be washed at least once every 3-6 months in cold water. Don't use detergent, and allow at least 24 hours for it to dry completely before replacing it.

This should resolve your issue, but if you need any further assistance, please call us free on 1-866-693-9766, or email askdysonUS@dyson.com so we can help.

Kind regards,

Jack
Dyson Online Customer Support


Dec 18, 2011 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

The vacuum seems to have lost a lot of suction power and it is only a month old. Seems like there is a clog or something, all filters are cleaned and after a vacuuming session, nothing is in the...


sounds like there is blockage in the suction hose -- lay the machine down and remove the lower floor plate and clean out the hose area where it bends down to the floor unit ( use a wire coat hanger to fish out the blockage ). also check the main hose for any obstructions.

c...

Feb 17, 2011 | Bissell Cleanview Helix Deluxe Bagless...

1 Answer

Suction always seems very poor


you have to have something clog somewhere

Feb 09, 2009 | Eureka 5892AVZ Bagless Upright Cyclonic...

2 Answers

Dyson 18 losing suction


Check the HEPA filter if it has one. This bit of foam gets clogged over time and significantly reduces the suction especially if you've been vacuuming a lot of very dusty areas i.e. dust from building work etc. Just wash the filter with lots of water and leave to dry before reinserting.

Jan 02, 2009 | Dyson Slim DC18 All Floors HEPA Bagless...

1 Answer

Vacuum seems to have a problem


Take off the bottom plate and check the inlet to see if it is clogged and make sure the belt is ok. If no clog there, then it is in the hose. If you can't figure it out and is less then 1 year old, then it is under warranty, take it in for repair along with your proff of purchase.

Feb 08, 2008 | Vacuums

Not finding what you are looking for?
Dyson DC25 Vacuum Logo

Related Topics:

441 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18425 Answers

Samyfam
Samyfam

Level 3 Expert

379 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...