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Why do you think you need to replace the battery? A common sign that your Motorola Bluetooth headset needs a new battery is when you repeatedly hear five quick high tones in successive, one-minute intervals. Another symptom of a low or dead battery is when you try to scroll to Power and your headset doesn't come on. The Motorola H500 headset has a long battery life, but the battery eventually will go bad. Unfortunately, the battery is integrated as part of the headset's circuitry and should not be replaced by its user. Motorola strongly advises against trying to change the battery. Attempting to replace the battery voids the headset's warranty. By sending the headset to Motorola for repair, you can have a new battery installed without the risk of damage to your equipment.
But you can try the following at your own risk: Locate the battery door at the rear of the headset and open it. Remove the old battery. Install a new battery to match the plus and minus illustrations on the battery compartment. Shut the battery door back in place. Select "Menu" on your phone. Select "Settings." Select "Connection," "Bluetooth Link," and "Setup." Select "Power." Select "Change." Select "On," and then press "Select." Press the "Call" button and hold it down. Release it when the LED light blinks.
I CHARGED MY BRAND NEW MOTO H500 HEADSET FOR 3 HRS CAME BACK AND BLUE LIGHT WAS OFF. THAT MEANS FULLY CHARGED. WHEN DISCONNECTED FROM CHARGER. I TRIED TO TURN IT ON AND NO LIGHT OCCURED. FLASHING.. STEADY... PULSING... OR ANYTHING
If you turned it on and it was steady blue most likely you held the call button too long. The steady blue means it's ready to pair with a phone. Try repairing again and if you still don't hear anything, play with the volume buttons to the top and buttom of the headset the volume may be down. If that doesn't help I don't know what will.
You need to full charge both units first before to try them again. YOU MUST KNOW ONE MAIN KEY HERE IS THE BLUETOOTH HEADSET MUST BE IN PAIRING MODE WHICH IS MEAN THAT THE LED MUST IN STANDING MODE NOT IN FLASHING MODE AND WHEN THE LED OF THE BLUETOOTH HEADSET IS IN STANDING MODE, BRING IT CLOSER TO YOUR PHONE AND BE SURE YOUR PHONE BLUETOOTH FEATURE IS ON AND BE RECOGNIZED FROM OTHER DEVICES. Try to restart carefully step by step each device as described above and then if you still can not get them pairing then either on eof them has Bluetooth function impaired. You need to have another Bluetooth Headset to test whether your phone Bluetooth function or the Headset has it. Good Luck