Question about HP Photosmart R817 Digital Camera

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Stuck zoom and dies after a few seconds

There is a log-file on the SD card with multiple lines saying:

Error number 2 (0x00000002) reported in AppZoomFailure

Presumably a shock from dropping the camera while the zoom was out has damaged/jammed the mechanism.

If the camera can be opened, perhaps the mechanism can be fixed, but this may be extremely tricky to do.

Do any instructions on such an operation exist?

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Posted on Jan 02, 2017

Quack
  • 542 Answers

SOURCE: HP Photosmart 620......SD 128 Card

Some can't accept a card may be bad or incompatible. And while I asked if you formatted the card "in the camera", you just replied you formatted the card, but didn't spell it out and write "in the camera. Take the card and camera back to where you got it and ask them to show you working or ask for an exchange.

Posted on Sep 08, 2005

  • 1 Answer

SOURCE: won't read sd card - says card not suppoorted

Did you try putting the card in the camera, and using the camera's "format" card option?(Make sure there is nothing on the the card-a format will delete it.) Often times, a digital camera requires a format of the card so the proper file/directory structure can be created. If the card is empty, you have nothing to lose.

Posted on May 21, 2007

  • 21 Answers

SOURCE: camera shuts down at start...pics out of focus sometimes...

Hi, try resetting the camera. To reset it, open the battery cover. You should see a tiny hole right beside the battery release switch. Here's the link for the camera rest: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00598200&lc=en&cc=us&dlc=en&product=1154651&lang=en If this does not resolve the issue, you can "live chat" with a HP representative free of charge. Here is the link: http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=camera&productName=HP+Photosmart+R725+Digital+Camera&productCategory=12117&SCOID=82642&PSOID=1155121&aoid=null&lang=en&cc=us

Hope this helps,
Eric

Posted on Apr 20, 2008

  • 54 Answers

SOURCE: Lens Stuck open on Mz67 hp camera Error code Mz60-022

Was this stuck fully open or was the lens partially opened, or was the lens jammed?

The lens can be removed and replaced with another lens from another non-functioning camera (See ebay). The lens component can also be dissembled. Putting the lens back together is tricky because the parts have to be aligned just right for the lens to work. If working with a Jammed lens, extra care has to be considered not to break any of the moving plastic parts of the lens or that part (if not entire lens) is junk.

With the motor detached from the lens, the lens should extend and retract freely. Use this to test the lens when you dissemble the camera. Be careful of the flash board.


Posted on Nov 24, 2009

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Cannot find map data files


Hi,

You will need a computer with an SD slot, and running Windows Xp. I tried the following method on a computer running Windows Vista, and it did not work. I tried again on an older Xp machine, and it worked first time.


  1. Put the SD (Map) card in the computer's SD slot.
  2. Open Windows "explore". (RIGHT click on "Start", then select "explore"
  3. Locate your disk on the file menu.
  4. RIGHT click on the map disk
  5. A menu pops up.
  6. At the bottom of the menu, select "properties"
  7. Another menu pops up, with several tabs along the top.
  8. Select the tab that says "tools".
  9. In the "error-checking" section, select "Check Now"
  10. Another menu pops up.
  11. Select the box that says 'Automatically fix file system errors".
  12. Click "Start"
The program will only take a few seconds to run. If it works, you will see the file directories of the SD card display on the "Explore' screen. You can then put the SD card back in the GPS, and see if it works.


Please post your feedback and Vote if the problem resolved as per your satisfaction.

Aug 06, 2010 | Computers & Internet

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My camera wont let me use an sd card


There have been two other posts in this camera's forum about this problem, you could've saved yourself a lot of trouble by reading through the other posts.
This camera only supports an SD card of 1GB maximum. The specifications on page 25 of the User's Manual state that only SD cards between 8MB and 1GB in size can be used in this camera. When I tried a larger-capacity 2GB SD card in this camera it reported that the card needed to be formatted even though the SD card worked fine in my desktop PC's SD card slot. Verify that the capacity of the SD card you're trying to use is 1GB or less.

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GPS CAN NOT FIND MAP DATA FILES


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You will need a computer with an SD slot, and running Windows Xp. I tried the following method on a computer running Windows Vista, and it did not work. I tried again on an older Xp machine, and it worked first time.

  1. Put the SD (Map) card in the computer's SD slot.
  2. Open Windows "explore". (RIGHT click on "Start", then select "explore"
  3. Locate your disk on the file menu.
  4. RIGHT click on the map disk
  5. A menu pops up.
  6. At the bottom of the menu, select "properties"
  7. Another menu pops up, with several tabs along the top.
  8. Select the tab that says "tools".
  9. In the "error-checking" section, select "Check Now"
  10. Another menu pops up.
  11. Select the box that says 'Automatically fix file system errors".
  12. Click "Start"
The program will only take a few seconds to run. If it works, you will see the file directories of the SD card display on the "Explore' screen. You can then put the SD card back in the GPS, and see if it works.

Good luck.

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When i push to navigate it says the file does not exist


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  1. Put the SD (Map) card in the computer's SD slot.
  2. Open Windows "explore". (RIGHT click on "Start", then select "explore"
  3. Locate your disk on the file menu.
  4. RIGHT click on the map disk
  5. A menu pops up.
  6. At the bottom of the menu, select "properties"
  7. Another menu pops up, with several tabs along the top.
  8. Select the tab that says "tools".
  9. In the "error-checking" section, select "Check Now"
  10. Another menu pops up.
  11. Select the box that says 'Automatically fix file system errors".
  12. Click "Start"
The program will only take a few seconds to run. If it works, you will see the file directories of the SD card display on the "Explore' screen. You can then put the SD card back in the GPS, and see if it works.

Good luck.

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