There is a log-file on the SD card with multiple lines saying:
Error number 2 (0x00000002) reported in AppZoomFailure
Presumably a shock from dropping the camera while the zoom was out has damaged/jammed the mechanism.
If the camera can be opened, perhaps the mechanism can be fixed, but this may be extremely tricky to do.
Do any instructions on such an operation exist?
SOURCE: HP Photosmart 620......SD 128 Card
Some can't accept a card may be bad or incompatible. And while I asked if you formatted the card "in the camera", you just replied you formatted the card, but didn't spell it out and write "in the camera. Take the card and camera back to where you got it and ask them to show you working or ask for an exchange.
SOURCE: won't read sd card - says card not suppoorted
Did you try putting the card in the camera, and using the camera's "format" card option?(Make sure there is nothing on the the card-a format will delete it.) Often times, a digital camera requires a format of the card so the proper file/directory structure can be created. If the card is empty, you have nothing to lose.
SOURCE: camera shuts down at start...pics out of focus sometimes...
Hi, try resetting the camera. To reset it, open the battery cover. You should see a tiny hole right beside the battery release switch. Here's the link for the camera rest: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00598200&lc=en&cc=us&dlc=en&product=1154651&lang=en If this does not resolve the issue, you can "live chat" with a HP representative free of charge. Here is the link: http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=camera&productName=HP+Photosmart+R725+Digital+Camera&productCategory=12117&SCOID=82642&PSOID=1155121&aoid=null&lang=en&cc=us
Hope this helps,
Eric
SOURCE: Lens Stuck open on Mz67 hp camera Error code Mz60-022
Was this stuck fully open or was the lens partially opened, or was the lens jammed?
The lens can be removed and replaced with another lens from another non-functioning camera (See ebay). The lens component can also be dissembled. Putting the lens back together is tricky because the parts have to be aligned just right for the lens to work. If working with a Jammed lens, extra care has to be considered not to break any of the moving plastic parts of the lens or that part (if not entire lens) is junk.
With the motor detached from the lens, the lens should extend and retract freely. Use this to test the lens when you dissemble the camera. Be careful of the flash board.
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