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I cant receive freeveiw channels

I can get terrestrial channels but i cant receive freeveiw channels its saying no signal

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I don't know what make of TV you have but some manufacturers have two tuners at the rear of the TV. One for terrestrial signal & one for digital signal. If this is the case put the aerial into the digital input & try retuning. If this does not work then if you could provide the details of you TV eg. make & model, then I will try to help you further.

Posted on Jun 30, 2009

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Posted on Jan 02, 2017

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Guessing you are talking about free to air channels broadcast by terrestrial channels.
I have the same set up , just a normal tv receiving signal through an aerial......Bearing in mind that signals come from different sources , the aerial / antenna needs to be optimally located and positioned.
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Not enough info in your Q to help you.

1) What's the source?; TV tuner (digital terrestrial, cable, satellite. Internal or external tuner/receiver box)

2) One channel - some channels - or all channels affected?

3) Just this TV, or are other TVs affected in the house too

4) Are your neighbours having the same issues?

5) What have you done so far to troubleshoot the problem yourself? (retuned, checked cables, checked signal level, realigned aerial/antenna etc)

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Having weak signal are the most usual cause of not having it memorize in your flat panel TV channel when you re-scan to tune your flat panel TV. You will need a strong antenna receiver if you are trying to received a terrestrial channels. If still you got weak signal, you will opt to use an antenna booster, you need to get assistance from TV technician about doing this. Changing flat panel TV will not help, until unless the TV is equipped with strong tuner receivers (boosted type)

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I don,t where you live & therefore I don't know which transmitter you will be picking but this sounds as if your local transmitter has now stopped transmitting the analogue signal. You maybe aware from a lot of advertising that this form of signal will be getting turned off in different areas around the country so unless you have cable or a digi-box or a digital TV then you will not receive any signal. As you have the Virgin box you will still receive channels 1 to 5 on digital but not on analogue.

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How have you got freeveiw connected to your set and what input are you using?
when connecting the freeveiw unit to the tv did you have the power connected and turned on to either tv or freeveiw?
how many sets are connected to the freeveiw unit,
All these things can affect this equation,

it sounds like the set had a power surge from the plugging in of the freeview,
the f connection output from the freeveiw set has a live voltage feed that powers either the mast head amp or the balun in the center of the dish,
for these to work correctly the cable between the freeveiw and the aerial/dish needs power,
this annoying little fault can only be remedied by taking it to the repair man,

Let us know the outcome thanks ,
hope this helps,

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1 Answer

Really bad signal..


call tech ..suggest digi tuner.

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