Question about SanDisk Sansa m230 MP3 Player

1 Answer

Cannot hear downloaded songs, even though it says they are playing.

I cannot hear the downloaded songs on my sansa m230, but when I switch to the radio, I can hear the music. It shows the name of the songs I have downloaded. What's going on? Is there a solution?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 8,596 Answers
Re: Cannot hear downloaded songs, even though it says...

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I just plugged in my sansa m230 and loaded some songs on it. After I was done, I unplugged it and the screen keeps flashing back and forth from "initializing" to a screen that says " Sansa m230 512 MB". I...

ok, hold the power button for 20 seconds or more. it should do a power emergency shut off. wait ten seconds and then turn it back on. BAM! it should be good.

Sep 29, 2010 | SanDisk Sansa m230 MP3 Player

1 Answer

I have a problem with my SanDisk Sansa m230 MP3 Player. It has 512 MB of free space to begin with. I have used up 342.6 MB of space (47 songs),but now it says that I have used up all the space. I can't...

You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

Accepte my greetings

Apr 05, 2010 | SanDisk Sansa m230 MP3 Player

1 Answer

It says MUSIC DB full.Free 8MB...even though there

Hook up your mp3 player to your computer
Go to your desktop and double left click on "My Computer"
When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there.
Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible.

If you want to delete any of the files there then follow the directions below:

Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete"
Now you mp3 player should be clear of the files/songs you do not want.
Good Luck,
I hope this helps

Nov 12, 2009 | SanDisk Sansa m230 MP3 Player

1 Answer

Locked sandisk sansa m230

Slide the HOLD switch to the left

Nov 01, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa m230 won't play my PC's music

Not sure what fixed it. I formatted the player - which, of course, deleted all that was on it. I refreshed the player. and just fiddled around with it. Now the music plays and I also downloaded a couple of books onto it. Also read someof the other questions and solutions you had on your web site. Thanks for your help.

Jun 29, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Problem with My SanDisk Sansa m230

try formatting your device then try to put mp3 files on it. check if it works. on your my computer right click you mp3 device ( it is usually a removable storage) then select format.

Feb 21, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Sansa m230

It sounds like there is a problem with the sandisk and have them do a firmware upgrade on the device...once you do that it should fix the problems you are having right

Dec 16, 2007 | SanDisk Sansa m230 MP3 Player

2 Answers

Unable to see my mp3 songs

Double-check WMP configurations

Oct 16, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

How do you download songs??

Read the manual
Use the install CD that came with it

Oct 11, 2007 | SanDisk Sansa m230 MP3 Player

Not finding what you are looking for?
SanDisk Sansa m230 MP3 Player Logo

38 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts


Level 3 Expert

93735 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides