When the Magic Jack phone is used, either sending or receiving calls, it rings, answers and gives dead air.
There are no frequently asked questions on this subject at magicjack.com. But you can contact their online customer support staff by using browsing to this webpage
International VoIP Phone Service Customer Care Support magicJack
and clicking on the "live help" button to talk to someone about your problem.
You should clean your computer from the effects of programs and browsers and then close the device and then open a new site
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