Question about Palm Treo 650 Handheld

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Unable to place a call or receive a call on treo 650

I cannot acces the dial pad and the phone icon does not work on my treo 650

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  • treo650phone Dec 20, 2007

    I have the same problem. Texting works fine - just can't get to the dial pad and clicking the phone icon does nothing.

  • john2in Dec 31, 2007

    I have the same type of problem. Just occurred overnight. Cannnot access the "phone section" everything else seems to work fine on the Treo 650. The dial pad will not initiate. Phone goes directly to voice mail when called from another source. Other functions seem to be normal. Hot synch'd last week without problem. Had a luggage delivery problem a couple of times this Holiday so my charge became very week more than once over the last few days. Recharged fully last night. All was well. Went into some house keeping functions - deleting old phone log info, etc - everything seemed normal. Near the end of my efforts, randomly my Treo went into a soft reset on its own and the phone section would not reactivate. Treo is about 1 3/4 years old. Tried turning the phone off and on, removing the battery, soft reset, different access approaches to try to get to the phone section - no joy with any of these tries. Any suggestions? Hard reset required? Outside service?

  • candicetan Jul 24, 2008

    Ooops! I just posted my problem and then I saw this.

    I have the same problem! Trying to do the hard reset right now. Hopefully it works.



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Thank You All....I just had the same problem with my phone function disappering and I followed the hard reset instructions and it worked like a charm...but make sure you hot sync it before you do the hard reset...the hot sync saved all my all my text saved my but....
thanks again for the info...

Posted on Jan 12, 2008

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Hey, I was unsure what to do. Contemplated the hard reset, but that is always scary. Fortunately I hot sync somewhat regularly - in this case only a few days in advance of this failure. I stopped by the Sprint store, my service provider - and they knew excatly what to do - "happens all the time" - hard reset. Everything was back to normal on the reset as far as functions were concerned, including the phone and keypad functions. Re-synching on returning home re-set all my data, at least to the date of the previous sync. In the end a simple fix but the moral of the story is to hot sync... Hope this helps...

Posted on Jan 09, 2008

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I had the exact same problem but have since fixed it by doing a hard reset - press red phone button while using stylus pen to hit reset button on the back of the phone (need to remove battery cover to find the reset button). WARNING - you will lose all data - contacts, pictures, files, appointments. In my case I didn't care - I just wanted my phone back.

Good luck.

(In theory you should sync up to your PC, then resync after the hard reset. Haven't tried that yet - just so happy to have my phone and dial pad back.)

Posted on Jan 08, 2008

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That is the same thing thats happening to my phone.. everything works on it bt the PHONE andDIAL PD function and when someone calls and i try to answer my phone turns off :( please help!

Posted on Dec 11, 2007

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May I know since when the problem occur and what's happen if you tap phone application?

Posted on Nov 10, 2007

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1 Answer

Hi how to unlock my palm 650 to used outside of USA

You can use the Unlock code to Unlock Your Palm-One Tero 650 model Phone,You can get the Unlock code from here
Wickedunlock and follow the instructions and Unlock it step by step..
Palm One Treo 650 Unlocking InstructionsWarning : Do not enter any wrong unlock codes on your Palm One Treo 650 mobile phones. If you enter over a certain amount of wrong unlock codes on your Palm One Treo 650 mobile phone, your phone may get hard locked and sometimes become unusable.
1 - Switch ON your Palm One Treo 650 with an ACCEPTED SIM Card,
2 - Go to Menu and select "Phone Tool" or "Phone Application",
3 - Type on Virtual Keyboard *#*#CODE#,
4 - Select with PEN "Numer" and Palm One Treo 650 will show that it's unlocked now!


1 - Switch ON your Palm One Treo 650 with a NOT ACCEPTED SIM Card,
2 - Enter the Unlock Code we send to you.


1. Remove Palm One Treo 650 battery, unplug cable,
2. Switch ON your Palm One Treo 650 with a NOT ACCEPTED SIM Card,
3. 'Sim not allowed' is displayed, click OK,
4. Go to the dial pad, and dial *#*#CODE#,

CODE: The unique unlock code for your Palm One Treo 650.
ACCEPTED : We mean, to use a sim card from the network your Palm One Treo 650 is locked to.
NOT ACCEPTED : We mean, to use a sim card from a network other than the network your Palm One Treo 650 is locked to.

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