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Anonymous Posted on Aug 19, 2017

My samsung galaxy mega wont charge. Ive had it for maybe a month. It charged fine before I went to work then I got home and nothing. When I turn off the phone the samsung logo shows up but instead of being a purple halo is dots of different colors. I turned the phone off and plugged it in amd it vibrates and flashes at me... still doesnt charge. I factory reset the phone. Nothing. Help!

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Brad Brown

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  • Cell Phones Master 19,187 Answers
  • Posted on Aug 19, 2017
Brad Brown
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IF you have had it for a month and you bought it new, take it back, it is a warranty issue. If not then you are looking at a possible service issue on the charging board or the main board.

1 Related Answer

rulds2008

Grand Canyon Tech

  • 3867 Answers
  • Posted on May 26, 2010

SOURCE: Samsung Intensity Wont turn on.

More often then not its the battery even tho the battery is fully charged as it may seem. The rel test is get a new battery not your friends battery tho but a new one put it in there and let it charge. If that doe not work then the phone's logic board has been effected and it may or might not be worth reviving. But check the battery first.


Please do be considerate and leave ratings and feedback for all experts involved in helping you out today, thanks

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620

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