Question about Canon PIXMA MX310 All-In-One Printer

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Printer will not feed envelopes to be printed. Slips over and says jammed..

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It most likely is due to the rollers that will feed the envelope. Try changing the rollers. We had that problem ALL the time at my office and we noticed that it was due to the rollers not have any threads or being worn down.

Quick fix.... take out the rollers... put some soapy water on them.... let it dry and it should grab the envelopes. But this is again a temporary solution.

Posted on Jun 29, 2009

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Hi,

Try to print envelope through Microsoft Word

Steps:-

1) Click Tools , click Letters and Mailings and then click Envelopes and Labels .
2) Type the Delivery and Return address information.
3) Click Options .
4) On the Envelope Options tab, set the following options:-
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  • US only : if desired, select the Delivery point barcode to make it easier for mail sorting machinery to correctly route the envelope.
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5) Select the Printing Options tab and verify that the following settings are selected:
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  • Examine the selected feed method image and verify that the envelope flap is on the left side of the envelope. If it is on the right, select or deselect Clockwise rotation.
6) Click OK and then click Print .

As envelop can not feed correctly every time, it depends on the weight, flap design, paper type and other factors & cause jam, To prevent those you can do.
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  • Tuck the flap inside the envelope before loading it into the printer.

Have a nice day...don't forget to rate the solution.


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