Sounds like the LCD digitizer which either broke inside OR became disconnected. If the impact was not enough to sustain a screen crack, and you have warranty with either LG or through your carrier, you can get LG to fix it free if there is no physical damage, cracked screen, or water damage, with your carrier, it would be the easy, just tell them the screen isn't broken, the phone is intact but the screen is blank. That is a hardware failure... they are supposed to be able to withstand some drops so it really depends on how much physical damage there is.
A digitizer LCD is not expensive and there are ways to change them fairly simple since the screen isn't cracked, you go through most LG phones via the back, remove the camera, remove a black cover that holds the sim and or memory card, BE CAREFUL and please look at youtube to see a complete disassembly of your particular LG phone.
SOURCE: White Screen No Work
have the LCD/screen replace...take it to a mobile tech and have that done.
SOURCE: Verizon LG CHOCOLATE Phone
okay all of you take the phone to a mobile service center and have the flexcable replaced, this will correct the white screen issues.
SOURCE: LG Rumor White Screen
The flex cable that connects the two pieces that make up the phone are worn out or disconnected inside. you need to open it up and check it out. Go to http://www.youtube.com/watch?v=hNaCfrqqnd0
SOURCE: LG envy phone with cracked screen
This is a frustrating protocol that companies need to maintain " no physical damage" it is due to idiots who abused the warranty and made us the ones who need it ,suffer . There is a way around it . It may charge a deductable and providing that your insurance covers lost or stolen producte. File the claim. I repair cell phones .a ez repair may cost 100 to 150
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