Question about Microsoft Xbox 360 Console

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My xbox disk wont read it just keeps sayin open tray and my disk is not scratched

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The laser is weak and needs to be replaced
then it will work fine . cost 20.00 and its easy to install

Posted on Jun 29, 2009

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Ok i had this too. what you do is take the disk out. then you turn off the xbox. wait for a couple seconds and turn the xbox on. wait until the dashboard pops up and then put the disk in. it should work fine.

Posted on Jun 29, 2009

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SOURCE: it will not read my disk

You may have a bad laser. Cleaning it might help but it may need to be replaced. I have heard of limited success when people try playing a dvd movie then trying a game but it doesn't work all the time.

Posted on Mar 29, 2010

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1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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This is annoying and i think you should try a disc cleaner to get rid of hidden dust or the disc could just have formatted itself

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This can be caused by a dirty laser in the drive. Try cleaning the laser with a q-tip and alcohol. If this does not fix the problem, the laser may need to be replaced. Contact Microsoft and see if the unit is still under warranty.

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Your system can possibly be dusty inside or the disk may be scratched real bad. Buy a keyboard airbrush can and spray the air inside to see if you can clean it.

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might be the games. any amount or size of scratches can make it unreadable, you can get them fixed in a electronic or music store, they scrape some of the plastic off the bottom and there you go if this was the problem, of its not you can always send in your console to microsoft and get it fixed/replaced.(you need the reciept to do this)

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