Question about Microsoft Windows Vista Ultimate Edition

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I cannot down load from dics works 8.5

My laptop will not down load works 8.5 ,it starts to run then quites i just bought this puter from dell.microsoft tells me it my software how do i fix this.

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You want to unistall it, restart your PC then reinstall it again. If your using Norton or McAfee those could be causing the Problems. Many people have issues with Norton and McAfee....I try to stay far away from those software. You'll need to contact then for support. If not, the uninstall/reinstall should fix it.

Posted on Nov 10, 2007

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Posted on Jan 02, 2017

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1. Restart your com­puter, hit F8 before win­dows load­ing screen to go into the safe mode menu.2. Select Safe mode (not with net­work­ing, and not with com­mand prompt)
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I updated vista with SP1. It couldn't update after downloading it so it tried to revert changes. After rebooting, puter won't boot. Loads dell bios screen then switches off to reboot again. It just keeps...


Oh dear, what a problem.
Unfortunately I don't think you can do more that contact Dell and ask them for a "Rescue System Disk"
There may be a charge for this disk but at least it will get your laptop going again.
A memo to Microsoft may make you feel better as well.

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Hi,
You can contact dell sales team at www.dell.com

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If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

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