Question about Microsoft Office Professional 2007 Full Version for PC

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OL2007 and Word2007 Stops Responding When Exiting

I have Vista and Office with all updates. Ever since I have had the laptop (1.5 years) whenever I close out Word2007 it does ''not responding...trying to find solution...restarting'' routine that takes 10 seconds. My workaround has been to leave a blank document open during the day which allows opening and closing documents during the day without enduring this very annoying routine. Solutions I have tried include: removing Add-ins (except the one for Word as eamail editor), replacing the Normal template, and checking with the MSWord knowledge base.
Now, Outlook 2007 is now doing the same thing. Other people in my group with Vista/Office2007 are not having this problem; it must be with my PC.

Any suggestions?



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  • clarkmacaula Jun 29, 2009

    Wiz, I just ran PC Tools Register Mechanic (350 "problems") and it did not fix it.

    I use Norton AV and will run a scan tonight to see if it catches anything and will let you know the results.

    I just downloaded Office 2007 SP2 hoping that might fix the problem; no dice....


  • clarkmacaula Jun 30, 2009

    Virus scan (Norton) found no problems.

    Back to the drawing board I guess.




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Run a registry cleaner program. I use PC Tools Registry Mechanic, but, there are a few free ones on the internet. Some only allow you to fix 2 errors per session and if you haven't ever done it, you probably have HUNDREDS of errors to fix. It will get rid of the registry links that no longer exist and redirect the good links. It will generally speed up your computer too.

Posted on Jun 29, 2009

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Try removing and then reinstall it again, the cause may be due to some file corruption causing the application to malfunction, Also Scan your system for any virus infection with some good antivirus software.

Posted on Jun 29, 2009


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