This indicates that the Black Cartridge has a memory chip error or is missing. You will need to remove the cartridge and make sure there is no protective covering over the chip area orf the cartridge and then reinstall it. If the issue persists then try using a new cartridge and if it still persists you will need to call a service engineer or take the unit to a repair shop.
I am trying to connect to a 3600n hp printer by a wireless connection but cannot get a page to...
(More)
I am trying to connect to a 3600n hp printer by a wireless connection but cannot get a page to print. Help.
I replaced the toner cartridge on my laser printer but it isn't fitting properly the door will not...
(More)
I replaced the toner cartridge on my laser printer but it isn't fitting properly the door will not close all the way therefore it gives me a message saying ''cartridge is not engaged''. I removed all tabs before trying to put it in the printer. Am I missing a step?
Hello, REF - HP3600n when the black toner cart ran out it was halfway through a job, this then...
(More)
Hello, REF - HP3600n when the black toner cart ran out it was halfway through a job, this then caused a Paper Jam. I installed the new cart but every time we print there is a thin grey line down the centre of the page. I have ran the diagnostic and this happens with every colour