Question about HP Photosmart C6180 All-In-One InkJet Printer

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My HP Photosmart C6180 ALL-in-One displays "Unable to send or receive faxes". . ."Press OK" (with flashing '!' immediately after power on establishment checks. If I attempt 'Fax Test' I get same message. This occurs if telephone cable plugged in our not. Do you think the C6180 internal modem is broken ? All suggestions gratefully received. MikeN

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Faxing HP Photosmart C6180 All-in-One Printer


Click on the following link.

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=21148&lc=en&dlc=en&cc=us&lang=en&product=1153494


Have a good day,

Posted on Jun 29, 2009

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Posted on Jan 02, 2017

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1 Answer

How can I turn set the fax ringer to silent on my photosmart c6180?


Press setup,press bottom arrow to[basic fax setup] press OK,Fax sound volume bottom arrow to off press OK.

Aug 08, 2013 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Unable to send or receive fax


Try uninstalling and reinstalling the drivers for this printer, you can get them from the HP website

Let me know how this goes and whether you need any help doing this or if you have any questions

If this doesn't work then I have a few other ideas for what it wrong.

You could also try a system restore if the drivers don't work

Jun 04, 2008 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I'm getting the following message on my HP Photosmart C6180. Ink system has failed. Unable to copy, receive faxes, or print. Error: 0xc18a0201


Press and hold the "left arrow" key.

Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"
Press and release the "OK" button

1. Press and release the right arrow button until the display says "System Configuration Menu".
2. Press and release the "OK" button.
3. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
4. Press and release the "OK" button.
5. Display should say "Hardware failure status: Clear. Press OK to clear".
6. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
7. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
10. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
11. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

12. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use.


NOTE: If the error is still there, or reoccurs replace the unit.

Aug 23, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I am unable to get my photosmart premier to work on my computer..I do have the c6180 all in one printer and this is the first time I have had this problem.....what do i do??


Hi! Welcome to www.fixya.com.
Instructions
Things You'll Need Wireless network 1 Connect the power cord to your HP C6180 and press the "On" button.
2 Press the "Setup" button.
3 Press the down arrow until "Network" is highlighted, then press "OK."
4 Press the down arrow until "Wireless Setup Wizard" is highlighted, then press "OK." Your printer will search for your network.
5 Press the down arrow to display your local network, then press "OK."


Read more: How to Install C6180 Wireless ' eHow.com http://www.ehow.com/how_7291006_install-c6180-wireless.html#ixzz1SbYTznq9 Hope this resolution fix the problem on your computer. Thanks for contacting Fixya. Bye for now.

Jul 20, 2011 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hp c6180 fax not working. Message: Unable to send or receive faxes, press Os to continue Despite the all possible settings and driver updates, the fax has never worked. How can I fix this?


Hi,

Follow the steps one by one

1. Press the Setup button - Press OK
2. Scroll to Tools - Press OK
3. Press OK on Run Fax Test
4. It will list you possible causes why you are not able to send/receive fax

If you cannot solve the issue with the Fax Report, you can do a semi-full reset on printer
( do not do the semifull reset on printer if connected to wireless, If you do so, the printer will loose wireless connectivity to router and you will have to setup the printer on router again )

Disconnect the power cord from back of printer ( when printer is powered on )
Hold the # and 6 button and while holding connect the cord back

This reset will Erase fax logs, wireless connectivity any other memory stored in printer

Follow the instructions on printer screen to re-align the printer and cartridges

Try to send/receive fax and it should work.




* Please rate this solution with Thumbs up and comment to help us improvise in providing better support

Sep 29, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Hello, I have an HP Photosmart C6180 All-in-One Printer, Fax, Scanner and Copier. It seems that as soon as I turn it on a message comes up: "Fax Failure" Unable to Send or Receive Faxes" This message has...


try ti perform steps as ---->Disconnect the power cable from the back of the printer and then press the power on button for 3- seconds and then at the same time connect the power cable at the back of the printer and then try to turn on the printer and then try to make copy from the printer

Aug 19, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Unable to scan, copy or fax message on HP C6180


Please follow the steps and then let me know the results:Click Here

May 23, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have a HP Photosmart C6180 All-in-One printer. It's giving me a Ink System Failure...Ink system has failed. Unable to copy, receive faxes, or print. Refer to printer documentation. Error Oxc18a020 Turn...


A. - Press and hold the ?*? key. B. - Press the ?#? key and release both keys. Display should say ?Enter Special Key Combo? C. - Press and release in sequence the ?1?, ?2? and ?3? buttons. Display should say ?Support? and display the FW rev 1. Press and release the right arrow button until the display says ?System Configuration Menu?. (on C8100 use Touch Screen) 2. Press and release the ?OK? button. 3. Display should say ?Hardware failure status?. If not there already, Arrow Key over to ?Hardware failure status?, 4. Press and release the ?OK? button. 5. Display should say ?Hardware failure status: Clear. Press OK to clear?. 6. Press and release the ?OK? Button. Message changes to ?Hardware failure status Cleared. Press Cancel to continue?. 7. Press and release the ?CANCEL? button as many times as necessary, so that, either the ?Welcome to Photosmart Express? screen appears, or, the ?Ink System Failure? screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE. 8. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet. 9. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer 10. Turn the unit on. The printer may display message ?USE POWER BUTTON TO SHUTDOWN THE PRINTER? followed by ?PRESS OK TO CONTINUE?. Press OK.

Mar 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

HP C6180 ''Unable to scan, copy or send a fax''


Hi,


Check the following steps:


Connect the printer directly to the wall outlet and


1. Verify that the unit is switched on. Unplug the all-in-one from power and disconnect the connection port.
2. Wait 30 seconds.
3. Plug in the power only.
4. Repeat steps 2-4 two more times.
5. On the third time after plugging the unit into power, reconnect the connection port from the all-in-one to your computer.



1. Unplug the power cable from printer when the printer is powered on.

2. Press and hold # and 6 while plugging in the power cord



Try to check the result.


Regards,

Sagarjd

Nov 20, 2008 | HP Photosmart C6180 All-In-One InkJet...

5 Answers

SCAN,COPY,FAX PROBLEM


Issue An 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
  1. Press the On button to turn the printer off.
  2. Unplug the power cord from the back of the printer.
  3. Remove all the ink cartridges.
  4. Wait two minutes.
  5. Plug the power cord into the back of the printer.
  6. Press the On button to turn the printer on.
  7. Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved. If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.     Here is a manual if you dont already have one.   http://h10032.www1.hp.com/ctg/Manual/c00486336.pdf

Oct 26, 2007 | HP Photosmart 3310 Printer

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