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I have a model DCC-1200BW. It powers on but won't

I have a model DCC-1200BW. It powers on but won't heat or brew the water.

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Hello artiklisa,
Sometimes the problem you have with your unit can be due to a clogged system.
I recently had this similar problem.
Your described problem may be one of two problems. Let's start with the easier solution first. In the DCC 1200 there is a filter "stick or column" in the left rear. Pull it out and remove the clogged carbon filter(s) that are in there. Shine a light into the receptacle and remove the debris in the bottom. It is likely that this is causing the problem with you machine needing to be started on multiple times. See if this solution works. If it does, you might run 8 cups of water and 4 cups of vinegar through to help decalcify the units plumbing. Do this once or twice and then rinse with at least one pot run-through of clean water. If this works then you are good to go.
Next, if this does not solve your problem we can do the following: unplug the unit and lay it on its back. You will need a #10 torx driver (hardware store if you don't have one) to remove the bottom cover plate. There are 4 torx screws holding it on. When removed, you will find 2 orange hoses. Carefully attempt to remove the left hose without splitting. I used a eyeglas screwdriver to loosen it up. If it splits, just cut off the split and stretch it to reconnect when time comes. As you look into the hose you will find a little black valve inside as well a some gunk. Clean it all out with a fine wire as best you can. Rinse well. Attempt to reconnect the hose back onto the pipe. Slip the pipe clamp back into place. Replace the cover and screws and you should be good to go again. This is not as daunting as it may seem. You can do it. :o) Good luck! If this answer helps, please leave positive feedback for me. Much appreciated. Regards, NormanZ

Posted on Jul 09, 2009

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Posted on Jan 02, 2017

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Have the Cuisinart DCC-1200 coffee maker. When you begin to brew coffee it brews some of it but leaves the whole filter top full with coffee and coffee grounds. Called then customer service line and...


It sounds like you were using the gold permanent coffee filter in addition to a paper filter. You should use one or the other.

The gold permanent filter must be cleaned between each brewing cycle.

Try this:

1. Remove the filter basket from the coffee machine.

2. Remove the gold permanent coffee filter from the basket.

3. Clean the basket thoroughly. Ensure there are no grounds clogging any holes.

4. Insert a new paper filter only into the basket. Do not use the gold permanent filter for this test.

5. Fill the water reservoir with the desired amount of water.

6. Add the desired amout of coffee grounds into the paper coffee filter.

7. Replace the filter basket into its holder in the coffee machine, and close the water reservoir lid. Press firmly on top where it says, "Press to Close".

8. Ensure the glass carafe is placed correctly in its position on the heating plate.

9. Turn the Function Knob to "BREW", then flip the Power Swich to "ON"

Hope that helps.

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the number is 1-800-726-0190. you will need the serial # from the bottom of the unit (stamped in) and the model #.
good luck! Bob

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