Question about Sony STR-DE310

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Receiver won't turn on

The receiver started tripping while on but would turn back on and be fine, even at low volume. Which leads me to a power issue, now the receiver won't turn on at all even on a different curcuit. I checked all speaker cables and they seem ok.

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    Rich Elliott May 11, 2010

    What is the age of receiver?

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  • Sony Master
  • 1,114 Answers

Disconnect all the speaker wires, then turn the unit on. If it does not power on and the standby light is "out" pop the top and check the internal fuse by the power cord. Beyond that, without the proper testing equipment, it's all a guess. If the unit turns back on with all the wires disconnected, then reconnect your speaker wires one by one and test each time. If it does not cut out, you found the problem. Wire touching. If it cuts out, disconnect wire at the speaker and re test, if it still cuts out, replace the wire and try again. Then re connect the same speaker to the new wire and test. If your lucky, all will be well. If not, it will need to be serviced or replaced, based on cost. Hope this helps

Posted on Jul 01, 2009

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At low volume it is fine after you get to about 20 on the volume it starts to crack,pop and distort very bad what is making this happen


Your speakers may say 350 watts but that is the peak wattage at which they blow up and not a wattage they can sound distortion free at. Look for the RMS wattage which is probably around 40 watts. If you look at the specs on your receiver you will see it will put out a maximum of about 50 watts but the distortion on the receiver is above 1 percent at anything over 22 watts. That means they are going to start distorting at around half volume. The other thing you might check for is a impedance mismatch between the speakers and the receiver. Is the receiver set up for an impedence output of 8 ohms but your speakers are 4 ohms impedance.

Aug 23, 2015 | Kenwood KDC248U CD Car Stereo Receiver...

1 Answer

My Receiver very rarely comes on but shuts off in few minutes even the standby doesn't lit up. but when on works perfectly.


Hi Joseph,

It could be that there is a frayed speaker wire touching the back of the receiver and when playing at a low level the speakers do not require that much power, however when the level from the speakers increases more power is required and if there is a frayed speaker wire touching the back of the receiver there could be a short causing the receiver to shut down. A way to avoid the frayed wire is to use "Banana Connectors" that the speaker wires goes to and the connector will plug into the speaker posts. Please try the following to see where the issue is coming from. Have the receiver turned off, make sure all the speaker wires are labeled, and disconnect them from the speaker terminals. Turn the receiver on select a source that would give you sound if the speakers where still connected and turn the volume all the way up. If the receiver shuts down than it would need to go to a service center as it is an internal problem with it. If the receiver does not shut down, turn the volume down, shut the receiver off and connect one speaker and than turn the receiver on selecting the same source as before and raising the volume up. If the receiver shuts down, remove that speaker from the post and connect it to another speaker post to determine if it is the receiver or the speaker itself that is giving you the problem. If the receiver should shut down after moving that speaker you know it is a problem with the speaker or the wiring. If the receiver does not shut down, turn the volume down, shut the receiver off and connect another speaker followed by doing the previous test procedure. Keep adding speakers until you have them all reconnected to the receiver as long as it has not shut off while trying the test procedure. After determining whether it is the speakers or the receiver you would need to bring either to a service center to be repaired. To locate an authorized independent service center, check the dealer and service locator at our website: www.onkyousa.com or www.integrahometheater.com.

Jun 28, 2015 | Onkyo TX-DS989 Receiver

1 Answer

Hi i just installed a boss am/fm receiver in my boat it works for about five minutes then start to turn on and off, on and off. any suggestion.


I'm not experienced with the boss, BUT..... the symptom suggests that you have wired the receiver into a circuit which:

1. has too low a curent rating [not enough amps] for the receiver device, AND....
2. is protected with a SELF RESETTING circuit breaker.

IF that is the situation, then the OVERLOAD caused by the too heavy receiver is causing the circuit breaker to "TRIP" and cut off the electric power in the circuit.

Self resetting breakers work by having a bi-metallic strip inside which causes the strip, when overheated by an overload, and in bending, OPEN the circuit, cutting off the power. This reduces the risk of an electrical fire!!!!!

When the bi-metallic strip cools enough, it RE-CLOSES the circuit, turning the power back on UNTIL the overload causes to to trip again.

This is a safety/fire protection issue, AND you need to take your vehicle to a QUALIFIED [CERTIFIED preferably] vehicle sound shop where a qualified TECHNICIAN can troubleshoot the issue, and probably will either find a more powerful supply circuit, OR....

ADD a new, adequately sized wiring circuit to support your sound equipment.

What this issue sounds like is that YOU have installed a sound system/device which needs MORE POWER than your existing circuit can safely provide!!!!!!!!

Be SAFE, get PROFESSIONAL HELP!!!!

Dec 29, 2014 | Boss Car Audio & Video

1 Answer

My audio is very low even when I put the tv volume at max


groupefin,

If this problem only happens on the receiver, and other devices are fine, check the cabling and make sure everything is tight. I would also recommend trying different cables if available.

If all that is good, unplug the receiver for 10 seconds and plug it back in. If it still continues, there might be something wrong with the receiver.

You can send me an email at thomas.faust@dish.com if it continues so I can look into a replacement!

Tommy Faust
DISH Social Media Representative

Oct 21, 2012 | DISH Network ViP 211 DTV Receiver

1 Answer

I own a RX-V1065 AV receiver. Whenever I turn the volume above a certain low volume level the receiver powers off. I can than turn it back on and continue watching my theater at a low volume. Anything...


If this just started happening I'd look for loose speaker wires or...

Generally speaking, an amp protects itself from heat, shorts and overloads by refusing to turn on or stay on.


Overloads can be from excessive periods of high output and shorts would be wiring issues or a speaker blowing up.


You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.


If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.


If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced hands-on tech.

Feb 08, 2011 | Yamaha Audio Players & Recorders

2 Answers

My RX-V765 has been working fine for over a year... not a problem one. Now, over the last couple of weeks, the receiver will turn OFF just a couple of seconds after turning on. Powers up, display comes on,...


Generally speaking, an amp protects itself from heat, shorts and overloads by refusing to turn on or stay on.


Overloads can be from excessive periods of high output and shorts would be wiring issues or a speaker blowing up.


You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Ensure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.


If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.


If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced hands-on tech.

Feb 05, 2011 | Yamaha RXV765BL Receiver

1 Answer

I JUST REPLACED MY OLD RECEIVER WITH A YAMAHA AND DON'T SEE WHERE TO CONNECT THE POWER FOR THE CD AND TAPE PLAYER. DO I PLUG THEM INTO A POWER STRIP?


Yes, that will be fine just make sure its the same AC power as the new Yamaha is using.

Before connecting any AC mains always turn off your Amp, and don't turn back on again until all the signal cables for the new equipment are connected.

When checking if it all works, always start with low volume to check everything is correct.

Hope this helps
Thanks for using FixYa

Aug 09, 2010 | Yamaha RX-V663 Receiver

1 Answer

My Yamaha RX-V661 shuts off at moderate volumes.


Try to disconnect speakers one by one and see if any of them causes the problem.

Nov 05, 2009 | Yamaha RX-V661 Receiver

2 Answers

No signal to speakers


be sure that your speaker have its own amplifier. no amp will cause a very low audio output.

Aug 17, 2009 | Kenwood VR-307 Receiver

2 Answers

Technics SA-AX730 Receiver PLAYS FINE AT A VERY LOW VOLUME.


Your speakers are way tp powerful you should only use speakers just over what the amp is rated at the most and check your impedance is not lower then 6 ohms and turn the bass to half way i am using 60 watt bookcase psb speakers and they work just fine and they pound no problem

Aug 24, 2007 | Technics SA-AX730 Receiver

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