Shark navigator uv440 pet brush won't roll - Shark Helmet NV22L Shark Navigator Upright Bagless Vacuum

Hi Mavis, Just try your best and search online, check this link to get you started. https://www.amazon.com/Genuine-Shark-Power-Brush-Navigator/dp/B01BCMQ0S0

It could be a bad switch or brush roll motor, a broken belt, loose wire or contact. You must inspect and test all these areas to narrow down the cause.

HI, it's Jim from Crucial Vacuum!

If your Shark Navigator vacuum is only making a strange noise when the brush roll is turning then the two things to consider and examine would be the brush roll itself as well as the belt.

First off lets look at the brush roll itself. Right off the bat is there any noticeable debris caught in it? You're mainly looking for long carpet fibers, or even strands of hair? If so try using a scissor to cut the blockage away. Then, manually rotate the brush roll to uncover further clogs. When examining your brush roll take note of the condition of the bristles. Are they loose? If so this would be a good time to change your brush roll entirely. There should be two screws holding the plate onto your Shark Navigator. Use a screw driver to remove these screws to gain access to the brush roll and belt.

The second part to check would be your Shark Navigator's belt. With use the belt will stretch out, lessening the tension on the brush roll. Lesser tension diminishes the brush roller's turn rate and speed. So if your belt feels loose as well replace that. A general rule would be that you're going to want to replace your belt about every 6 months. And if your belt is really loose this could be causing a noise when your brush roll is active.

You can purchase your replacement parts for your Shark Navigator direct from Crucial Vacuum with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

http://www.crucialvacuum.com/catalogsearch/result/?q=Shark+Navigator&limit=all

I hope this was helpful. If you would like further assistance, please feel free to give us a call at 877.750.9239. We have helpful and friendly customer care representatives on the line ready to assist you.

Jim Thompson
Crucial Vacuum Customer Care
http://www.crucialvacuum.com

Send it back. There is a 5 year warranty on it

Return it to the store

this link is the manual go to page 6 it tells you there are two buttons one for power one for brushroll...
http://www.sharkclean.com/manual/UV300_26_IB_ENG_SPA_110831_5.pdf

no parts available. Sharks are disposable.

Sorry but Shark products fail after a very short life typically and there are no parts for them. They are disposable. Do yourself a favor and don't waste money on another one.

Hello, this is Ava with Think Crucial.

There are a number of reasons why your brush roller has stopped moving. General maintenance of your vacuum is crucial and will help it work at peak performance.

First things first let's focus on the brush roller. Unplug the vacuum and turn it on its side. Look for any noticeable clumps of debris or hair strands that may be caught in the brush roller. Remove these obstructions, probably best to do so with a scissor if it's hair or long pieces of carpet fibers. After removing the debris try manually rotating the brush roller to uncover other hidden clogs. Another thing to take note of is the condition of the bristles on the roll itself. Are they lose or worn down? These are signs that your brush roller is in need of replacing.

While checking out your brush roll you might as well take a look at your vacuum's belt. Your belt should be replaced about every three months. After regular usage, the belt will stretch out, lessening the tension on the brush roller. Lesser tension diminishes the brush roller's turn rate and speed. If the belt feels loose then it certainly is affecting your vacuums suction as well as your brush roll not moving at all.

You can purchase a wide variety of high quality Shark replacement parts for your Shark vacuum direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10

https://www.thinkcrucial.com/collections/vendors?q=Shark

I hope this was helpful.

Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/