Question about Sony DDU1642/C1 Internal DVD Drive

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Windows cannot start this hardware device because

The system has been working properly for approximately one year, using CD-ROMS and playing DVD's!
Today it is dead (the green light comes on for a few seconds after inserting a CD-ROM.
The drive is not shown in "My Computer".

Below message shows up in "Device Manager (Add Hardware Wizard)":
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (code 19).

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Try to uninstall the cd rom.... then restart your computer

Posted on Jun 29, 2009

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My dvd rom is not working becouse an error in driver HPDVDRAM GS30


Optical drives are more forgiving.
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

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My Sony Vaio laptop does not want to play DVD again, only play an burn CDs. use to play an burn DVD put dont even read them now...wierd thing is...when check the info...it say working properly...what is ...


Run thorough virus scan.

Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install. They also fail and need to replaced. Mine only reads now. doh!

Nov 25, 2012 | Computers & Internet

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I have a Systemax Venture Microsoft Windows XP Pro Version 2002 Service Pack 3. The system will not longer play dvd's or cd's and cannot burn cd's as well. I'm not sure if something has...


Well the fact that when you put in a cd it does not see it indicates that either the CD Drive is not being detected or the drive has gone faulty and needs replacing.
First Look in the bios of the computer to see if it is seen the drives section. If it is there then look in windows under control panel , system, device manager. Now look under DVD/CD Roms drives (this may differ slightly in XP) to see if in there with no error against it. If not and not in the bios either then the drive has failed. If however it shows in DVD/CD Roms with no error then try a different make of cd/DVD. If this works then the Bios of the drive will need updating. This info is on the manufacturers website. Good luck.

May 10, 2011 | Systemax Venture PC Desktop

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I have had an LG dvd burner(GH22NP20) for quite a while now, recently it has been unable to read any cd-roms. It reads dvd-roms though..... It will load cd-roms outside of windows so I know the drive is...


click start control panel,administrive tools,computer management,device manager scroll to cd/dvd rom drives right click properties then properties again then tick enable cd digital cd audio for this cd rom device or scroll to dvd regions select the no _ for your specific area
hope this helps

Jan 26, 2011 | LG 22x8x22x DVD?±RW DL IDE Drive Black...

1 Answer

Dvd drive not accpeting dvd


RIGHT CLICK ON MY COMPUTER SELECT PROPERTIES SELECT HARDWARE TAB SELECT DEVICE MANAGER DOUBLE CLICK ON DVD/CD ROM DRIVES DOUBLE CLICK ON YOUR DVD DRIVER CHECK IT IS WORKING PROPERLY IF COMPUTER INDICATES IT WORKS PROPERLY YOU CAN DO THIS:
  1. Double-click the device category to display all devices in that category.
  2. Right-click your device, and then click Properties.
  3. On the General tab, read the Device status message.
note.gif Note
  • To open Device Manager, click Start, click Control Panel, click Performance and Maintenance, and then click System. In the System Properties dialog box, click the Hardware tab, and then click Device Manager.
If Device status reports a problem with your device, click the Troubleshoot button under Device Status for suggestions on how to solve the problem.
If your device is not listed in Device Manager, it is not recognized by your computer. You need to install a new device driver manually.
pluscold.gifTo install a driver manually

  1. Close any open programs.
  2. Start the shortcutcold.gifAdd Hardware Wizard.
  3. Click Next, and wait for Windows to search for Plug and Play hardware. Most newer hardware is Plug and Play, so you will rarely need to go beyond this step.
  4. If no Plug and Play hardware is found, a list of hardware types appears. Click Add a new hardware device, and then click Next.
  5. Click Install the hardware that I manually select from a list, and then click Next.
  6. In the Common hardware types list, click the appropriate hardware category, and then click Next.
  7. In the Manufacturers list, click the manufacturer of your hardware, and then in the Models list, click the model name.

    Or, click Have Disk if you have an updated or third-party driver to install for your hardware.
  8. Click Next, and then follow the instructions on the screen to complete the installation.
note.gif Note
  • To open the Add Hardware Wizard, click Start, click Control Panel, and then click Printers and Other Hardware. Under See Also, click Add Hardware.

if this information was helpfull to you please vote for me and write a comment for me.

Sep 02, 2010 | Computers & Internet

1 Answer

Brand new PC, Plays DVD s fine but ejects CD-Roms


Try reinstalling the driver, If that does not work take it back to the shop and explain your problem if its new.

Jul 19, 2009 | Computers & Internet

1 Answer

HP Pavilion Slimline s7400n PC


Hmm...Hope this works out !

Step1: Device Manager
Right Click on 'MyComputer' and click on Properties.Click on 'Hardware' and then Click on 'Device Manager'.

For the Category 'DVD-CD-Roms', click the plus sign and then the branch expands down..whatever is the name of the drive there, right click the name and click on uninstall..(If the category
'DVD-CD-Roms' is not there at all, you'll have to remove the drive off the system and put it back again and then try)...

Step 2: Registry

Click on Start->Run(Xp) or Start->StartSearch(Vista) and then
type in Regedit and hit enter..
The registry editor will open up. Click the + sign next to HKEY_LOCAL_MACHINE, the branch will expand down..then click the + sign next to 'System' and then 'CurrentControlSet' and then 'Control' and then 'Class' and then click on the folder '4D36E965-E325-11CE-BFC1-08002BE10318'....on the right side..find the enteries 'Upper Filters and Lower Filters' ...If they are found right click and delete them... and then restart your system. !!!!

Check now if the drive works !
If it doesnt then update the firmware of your cd-rom drive, If this still doesnt work..then iam afraid the drive is bad..(There is no need to Reinstall the O.S)

Note:Checking in BIOS & Device Manager for the hardware presence/detection of the drive is very important..If the drive is not getting detected in BIOS, then step 1 and 2 wont work...
Only Reseating the Drive might work!


Best Of Luck !

Jul 22, 2008 | Computers & Internet

2 Answers

Dell Inspiron 530 wont play DVD roms


try these steps:
1.Go to Start>Run and type regedit.Than go to HKEY_LOCAL_MACHINE>SYSTEM>CURRENT CONTROL SET>CONTROL>CLASS>{4D36E965-E325-11CE-BFC1-08002BE10318} and remove the upper and lower filter.
2.Go to start and right click on my computer and than click on manage.On this creen go to the option which says Device manager and look for the option for the cd drive.Expand it and than right click on the option it gives you and uninstall it.After that close everything and restart the system.
3.Also similar way you can remove the primery and secondry channels in the device manager.

Dec 22, 2007 | Dell DVD-rom DVD Drive

1 Answer

The DVD player does not recognize disks that it used to play before.


It sounds like the DVD region (a setting in both your OS and your DVD hardware) may have been changed. DVD regions are the agreed upon method (by entertainment companies, hardware manufacturers and governments) to limit cross-border sharing of media. Most valid (read: non-pirated) DVDs have a region code. Your DVD drive will only play DVDs with a region code that matches the DVD region code set on the DVD drive.

You didn't mention your OS but if you are running Windows XP then go to Start->Control Panel->System->System->Hardward->Device Manager and find your DVD player. Right-click the DVD player and select Properties from the menu and you should see a properties dialog-box with a DVD region tab. This is where you can change the DVD region that your player will recognize. Be careful, don't play around here, most DVD players have an embedded limit on the number of times (4-or-so) the DVD region can be changed.

Hope this helps.

-Ed

Mar 31, 2007 | NAD C541 CD Player

1 Answer

New problem old hardware


Right click my computer>properties>hardware>device manager>right click on your burner drive>properties>driver>uninstall. Go back to the device managger window, click on "action" and then on "Scan for hardware changes".Windows should recognize your DVD device by announce you about a "new hardware". In case it will happen and the problem will still exist : - Use a laser lens cleaner CD - Open your PC and check whether all connections to CD are OK (flat cable,power cable,Master/Slave jumper). Let me know with your results. Good luck !!!

May 29, 2006 | Plextor PX-708A DVD±RW Burner

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