The system has been working properly for approximately one year, using CD-ROMS and playing DVD's!
Today it is dead (the green light comes on for a few seconds after inserting a CD-ROM.
The drive is not shown in "My Computer".
Below message shows up in "Device Manager (Add Hardware Wizard)":
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged (code 19).
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Have you checked your CD roms? Maybe they are already defective. Try running them in a CD player to see if they run smoothly. Sometimes, the onboard driver update mechanism isn't that consistent with its result. I suggest that you use RadarSync to scan your computer to see if your drivers are updated. RadarSync is a specialized PC Driver Update Software. You can scan your computer using the free version but if you want it to update the drivers then you can buy a year or two years subscription of the software to keep your drivers updated.
Right-Click Computer, then Left-click Properties\Device Manager. Find your BD player. It might be listed under CD\DVD drives. Double click the BD Device. A properties window will open. Click Region and select the proper one. I believe that the U.S.A. is still Region 1 for BD ROMs, as they are for CD\DVD ROMs. You can only change this a few times and then it won't let you change it again, so don't change it a bunch of times trying to figure out what is the correct one.
1.if the dvd has some scrathes on it cant read as a result it cannot read 2. if the dvd is not written properly while writing using some dvd burning software it will not read that dvd properly . 3.if the dvd is pirated some dvd roms support only original dvds that might be a problem 4.if some dust accumulated on the lens of dvd rom the dvd will not get read properly for this u can use some lens cleaners and clean the lens of dvd rom it is available in the market everywhere try this it will definately work 4.after doin the above if still none of the dvd \s arent working means the life of your dvd roms lens is over now u have to get a new dvd rom
After extensive research on this subject and working on several Playstation II systems. I found out the reason your system will play only blue disks and not silver is a alignment problem with the laser. It could be tilted or set to high or low. The quickest solution is to call Sony and get a new laser with the shuttle.
If i am not mistaken it cost 50.00 and just go to the playstation site select support and it will explain in full detail how to take your system apart and replace the laser and shuttle.