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Re: reinstalled zebra printer on different computer
The printer is set to the wrong mode, do a reset on the printer to default settings, or factory reset, but you could have installed the wrong drivers for your printer from the install disk you got if it was working before you installed them, so uninstall and let your computer automatically install standard drivers for it or if you need to install the exact drivers, do just that from the install disk, make sure you know exactly the model of your printer
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Recommendation: Go the the manufacture's website and download the device driver and reinstall the printer. Make sure that the printer is on and connected to the computer before you run the download. Also when finishing installing the printer, print a test page.
When you connect a printer to your pc the operating system adds a virtual port. Your pc will typically have 3 physical usb ports but can have as many virtual ports as you have devices to connect to it.
1: Ensure that your printer has media loaded and is powered up and ready to print. Connect the USB cable. You should get a message on pc screen saying device (printer) found.
Open printer driver ( double click on the zebra printer icon - Start/control panel/printers & Faxes/) Click print test page. If it doesnt print you will see a printer icon with a red question mark.on your toolbar, double click on this. This will bring up a small window showing status of the print job, Click printer/properties/ports. Select the next free usb port and click apply. Drag the print status window so that you can see the message in the status window change from Error print to error Restarting. repeat trying each of your usb ports until printer works. start with the higheat usb with highest number and work your way down.
Go into the printer driver and select print a test page, does it print out? If so then try printing from your label software, it should work, if not then it is your software that is at fault. If the test page does not print out then check all the settings in the print driver, so they are the same as the physical label. If non of this helps then go to www.lancerlabels.co.uk and do a live chat to Michael.
Will it print it's own status page? or a page of just basic text? Are you printing a picture? You may need more than 30+ Megabytes of free disk space for the print job to spool. 0) Verify your Hard Disk has enough free space. 1) turn printer off for 1-2 min. Turn back on and try again. 2) Reboot the computer and try again. 3) Shutdown all other programs and try printing again. 4) Try printing from another program. (ie. while reading this, click print ;-) ) 5) unplug printer from wall and computer; remove driver; reinstall from original disk. 6) Try printer on a different computer
If this does not help; take two aspirin and call back !