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Washing machine fills, agitation fails

Washing machine fills with water, but fails to proceed to agitation cycle. I hear a hum (sounds like an electrical hum) for 15 or 20 seconds, followed by a click (sounds like some type of safety switch tripping out inside the washer. Help?

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Similar problem easy fix w/o taking anything apart. Just hand squeeze drain hose leading from pump. Felt restriction come loose. Didn't get to see what restriction was only fault should have put drain hose in bucket but pretty sure just dirt/lint. Had to repeat once more just to make sure. Works fine now. Squeeze all parts around pump until clump passes. Good luck

Posted on Jul 10, 2013

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Problem solved. The short version; there was a toddler's sock stuck in the water pump. Once removed, the machine works great.
FYI - After I removed the outer casing, to drain the water, I removed the BOTTOM hose from the pump first (TOP hose was unrestricted flow and my spill pan under the washer wouldn't have been able to keep up with the volume). The water trickled out steady and slow, which made me think 'obstruction.' Once the water drained, I pulled off hose #2 and there was the sock. The motor turns both the transmission (agitation/spin cycles) and the pump. The blocked pump was preventing the motor from turning, and the safety mechanism was kicking out so as to prevent the motor from burning up. I checked the motor and transmission while I had it apart, just to verify these other parts could move on their own and had no issues. They were fine. There's something to be said for these older washers ... even a 'no experienced idiot' like me can figure out how it works. Hope this is helpful to someone else out there.

PS - The hardest part was getting the washer casing back into place.

Posted on Jul 02, 2009

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1 Answer

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A washing machine is a simple product.

When trouble shooting anything you have to know what is supposed to do and what is it not doing.

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When you start a cycle and no water enters the drum you have one of three problems:

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