Question about Philips SA5125/37 MP3 Player

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The power will not turn on on my Philips 2GB gogear MP3 Player,even when I plug it into the pc it will not connect what could the issue be? I even tried to reset the player but I get nothing.

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The battery is dead and need to be replaced

Posted on Jun 30, 2009

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  • 1 Answer

Try reseting it.

Posted on Nov 20, 2009

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Philips GoGear HDD6330 MP3 Player will not sync music files onto it? How do I fix that and has deleted all previous ones! Please help>


This could be the player's connection mode in combination with your synchronization software. If you are using Windows Media Player or Philips Songbird to sync, the player will need to be set for MTP connection mode. Most other software that works with regular flash drives will need the player set for MSC connection mode. Whatever you are using, simply try the other mode.

To change the connection mode, select "PC connection preference" in the Settings menu of the player.

If you found this information helpful, please indicate as such.

Apr 12, 2010 | Philips GoGear HDD6330 MP3 Player

2 Answers

It wont work


goto philips.com then under support and elctronics find your model and download the repair utility and run it on your mp3 player try that first you can also put it into recovery mode by holding the volume up button while you connect it to the pc

Sep 27, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

MY philips go gear 2gb music player does not getting on.


Run a Repair in Philips Device Manager - the program came on the installation CD.

If that fails the first time: Unplug the GoGear from the PC. Uninstall all Philips software in the Add/Remove Programs section of Control Panel. Restart your computer and reinstall the software. Replug the GoGear. Re-run the Repair.

Good luck!

-Tha Mp3 Doctor

Dec 27, 2008 | Philips GoGear SA178 MP3 Player

2 Answers

My philips gogear 2gb keeps cutting on and off


Recovery Mode for Philips' GoGear
Open the Philips Device Manager and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Sep 11, 2008 | Philips GOGEAR SA6045 MP3 Player

2 Answers

Philip's Go Gear 30 GB


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

You must do a firmware upgrade to resolve this issue.

Open Philips Device Manager (Go to Start--> all Programs--> Philips...), and click on Update tab

OR

You can get it from www.usasupport.philips.com
It will delete all songs off your player, so be forewarned
Enter your model number on the website, click the link on next page that says SA 5125/37 w/o a "b" on the end
Click on Software and drivers tab
Click on firmware upgrade software - instructions enclosed

-Tha Mp3 Doctor

Feb 08, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Froze on the screen


Here's what you want to do:
1) Back up all music and picture files if possible
2) With the GoGear powered on, reset the player by holding the power on/off and volume + keys simultaneously until the GoGear shuts down
3) Turn the GoGear back on and see if message persists

If the "please connect player to PC" msg persists:
1) Connect GoGear to computer
2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired

After the repair process is complete, your player should work fine - you will have to re-download all files to the GoGear.

-ThaMp3Doctor

Feb 04, 2008 | Philips HDD1630 MP3 Player

1 Answer

Philips mp3 player


whenever i turn on my philips 1gb gogear it says player problem connect to pc.

Feb 01, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

It keeps say plug mp3 back t pc


First, try resetting the GoGear by pressing the Power on/off and Volume + buttons simulataneously and holding them (preferably do this when the player is on; the reset is successful when the player shuts off).

If that fails, Back up all the files on the GoGear and perform a Repair:

1) Open up Philips Device Manager (Start --> All Programs --> Philips) - if you don't see it, then re-run the installation CD or grab the "Device/Firmware Manager" from the Philips website
2) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
3) Disconnect the GoGear from the computer and turn the GoGear off (if you haven't done so already) - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new.

In the future, even though it's a pain, use Windows' "Safley Remove Hardware" feature to safely remove the GoGear from the computer before disconnecting.

Also, see the warning on Philips website about Windows Media Player 11 and this device.

-Tha Mp3 Doctor

Feb 01, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

Philips GoGear Mp3 player problem


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

Jan 04, 2008 | Philips GoGear HDD060 MP3 Player

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