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The door will not open and eject the cd. the amber light stays on all the time

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Hi,
Try going to "my computer" and right click on the icon that shows your cd drive. Then select eject to see if the cd will eject.

If it does not, then shut down your computer. Look for a small pin hole below your cd tray. Unbend a paper clip and insert it into the hole and press. The cd tray should pop open so you can remove that cd.

If the problem continues then it's time for a new cd drive.

Hank

Posted on Jun 29, 2009

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? 0:29
https://www.youtube.com/watch?v=AvXJd-tYCJ0
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